Education
B.S. in Hotel and Restaurant Management, M.H.M., Ed.D., University of Houston. CHE.

Expertise & Research Interests

• Restaurant Operations
• Training and Development in Diversity
• Hospitality Culture

Career Highlights
Recipient of several educational awards, including Hilton College's Research Excellence Award in 2011 and 2003, the 2005 University of Houston Alumni Association Teaching Excellence Award, and Hilton College's 1999 Teaching Excellence Award; prior to teaching career, held management positions with Pappas Restaurants and McDonald's Restaurants; as general manager with McDonald's, her restaurant received an Outstanding Store Award in 1989; brings to her classroom more than 14 years of experience in hospitality operations, including line positions, training coordinator positions and management positions.