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Contact us during limited and remote operations

We're still here for you, Cougars!

We are still working remotely at the moment, but the Division of Student Affairs and Enrollment Services is still ready to serve you. We have a number of ways you can reach and connect with our departments and services, but please also refer to CoogsCARE for many resources as well:


Phone and email messages are being checked regularly.

Phone: 713-743-5390


Student Housing & Residential Life (SHRL) is excited to welcome students to campus this fall. Cougar Move-in will be August 17-22. Residents must select an individual move-in day and time through their myHousing portal in AccessUH. Please review the Cougar Move-in Guide on our website.

Interested in living on campus? Apply today for fall or spring housing by completing your application through the myHousing portal in AccessUH. Visit the SHRL Department COVID-19 FAQs for detailed information about living on campus.

Our team is responding to emails and phone calls daily. Follow SHRL on Instagram, Twitter, and Facebook for important updates.

Phone: 713-743-6000


The Student Health Center location is currently operating in a limited capacity but, we will return to normal operations on 8/24/2020. All aspects of the clinic, will be open and available to our students, including Psychiatry, Women’s clinic, General Medicine, Lab and Pharmacy. Call us at 713-743-5151 to schedule your appointment. For all appointments, students are required to come with their own masks or the appointment will have to be rescheduled.

During normal business hours, you may contact us at 713-743-5151 and we will assist you with any appointments and questions that you may have.

We encourage you to visit our website for any updated information.

Our campus pharmacy continues to be open and will return to normal business hours any questions can be answered by calling 713-743-5125 or visiting the campus pharmacy website.

For the safety and convenience for our students, the Student Health Center will offer both in-person and telemedicine and telepsychiatry visits. We’re excited to be open to our student population and look forward to servicing your medical needs on campus.

Clinic contact number: 713-743-5151
TelePsychiatry: 713-743-5149
Campus Pharmacy: 713-743-5125.
After business hours, please contact the Memorial Hermann Nurse Health Line at 713-338-7979.


CAPS is operating remotely via Teletherapy (phone and video) until further notice.

Please check our website for the most current information.

We can be reached at 713-743-5454, 24/7.

If your call is after business hours, please follow the prompts to leave a message or to speak to the after-hours counselor.

  • For existing client appointments, CAPS will contact you to discuss treatment options. For new clients, please call CAPS for a triage to determine the most appropriate treatment option.
  • Group Therapy and Essential Skills workshops will be temporarily suspended until further notice.
  • Let’s Talk and other outreach services are temporarily suspended. Any individual needing a consultation is encouraged to call CAPS for a teletherapy consultation.


Campus Recreation is committed to supporting UH students wherever you are with a variety of virtual recreation opportunities. Follow Campus Recreation on Instagram, Twitter, and Facebook to participate in remote workouts, challenges, live group fitness classes, and eSports.

The Campus Recreation and Wellness Center is open with modified operations and we are eager to welcome you to the facility for in-person workouts. All in-person workouts require a reservation. Please visit the homepage for the latest information regarding facility hours, activities, and operational modifications.


The Cougar Cupboard is closed during the stay at home order in Houston.


The Center for Students with DisABILITIES (CSD) staff will be working remotely.

You might find the answer(s) to your question(s) on our COVID-19 FAQ page. This information will be updated regularly.

If you need Extended testing time: Please inform your instructors and they will extend your time. If you have any questions about this or would like any other assistance with your accommodations please contact your CSD counselor.

If you need to speak with a CSD Counselor:

If you need to speak to someone about Interpreting/Captioning services:


The Welcome Center will not be available for foot traffic, but will continue to be available through the Enrollment Service Call Center Monday through Thursday 8 a.m. to 5 p.m. and Friday from 9 a.m. to 5 p.m.

Phone: 713-743-1010

The Welcome Center will take questions on behalf of the following departments:  Admissions, Integrated Enrollment Services, Scholarships and Financial Aid, Student Business Services and Office of the University Registrar.


The Student Centers will reopen on August 10 with reduced hours Monday – Saturday 7:00 am – 7:00 pm. You may still access our Information Desk and Conference and Reservations Live Chat feature on the homepage of our website Monday - Friday 9:00 am – 3:00 pm. Our Fall semester hours will begin on Friday, August 21 as follows:

  • 7:00 am – 9:00 pm Monday – Thursday
  • 7:00 am – 10:00 pm Friday & Saturday
  • 1:00 pm – 9:00 pm Sunday

Stay Connected:
Please be sure to follow us on social media @uhstudentcenter as we will be sharing important information as it becomes available.


To better protect students, faculty and staff from COVID-19, ISSSO staff will continue to work remotely to assist you, by telephone and email during the hours of 8:00 am to 5:00pm, Monday through Friday. We do not accept walk-ins without being pre-arranged. Please email your documents and inquiries to

Please submit documents under 5mb if possible. It is best to use a phone app such as Cam Scanner to submit documents in PDF format and indicate your UH ID in the subject line. Use email:

  • For any questions
  • To submit all applications
    • CPT/RCL/STEM OPT extension and other applications
    • OPT applications after attending the virtual OPT workshop
  • Please indicate your UH ID in email subject line
  • ISSSO staff will follow up with your inquiries with instructions You can continue to schedule an appointment with an advisor, but all appointments will be remote. The advisor will contact you in advance with instructions.

If you wish to obtain the original documents, you can email a USPS pre-addressed and pre-paid mailing label or mail us a pre-addressed and pre-stamped envelop to our office including the UH ID and which document you are inquiry about.

If you have an urgent matter needing to see an ISSSO staff, please call or email us to make the arrangement.


Please visit our website or Cougar Pathway to find a calendar of all virtual career fairs and events. We also continue to offer virtual chats with career counselors. Click on the live chat button on the bottom right of our website.

A.D. Bruce Religion Center will re-open beginning Monday August 10th. The hours of operation will be reduced to the following hours:

August 10 – 23

  • Monday – Friday: 7am – 6pm
  • Saturday – Sunday: CLOSED (Open only for schedule events; weddings/worship services)

August 24 – December 23

  • Monday – Friday: 7am – 7pm
  • Saturday – Sunday: 7am – 5pm (Open longer for scheduled events/reservations)

We can be reached by phone or by email at: (713) 743-5050 or

Throughout the building, there will be signage to acknowledge physical distancing practices. Please follow the associated guidelines when visiting the building and University of Houston campus. Additional information about policies and protocols are located here.

Please continue to follow us on social media our social media platforms, Facebook and Instagram to stay connected about events, programs and virtual engagement opportunities.

Virtual Activities and Engagement programs can be found here.

All university events, including campus visits and Cougar Preview, are canceled through April 30, 2020.

Website: Admissions Phone: 713-743-1010 (Option 4)

The Center for Diversity and Inclusion (CDI) will reopen August 17, 2020. Monday – Friday 8:00am – 5:00pm

For the fall 2020 semester, all programs will be held virtually.

We will still be available to assist you through phone and/or email. For question please contact our center at or 713-743-3653.

For all other CDI updates please follow us on social media. Twitter: @UH_CDI Facebook and Instagram: @UHCDI

The Center for Student Involvement will be open beginning August 17 from 9am – 5pm. If you are unable to come to campus, please contact us at the below contact information for assistance.

General Questions
Phone: 832-842-6245

Campus Traditions and Programs
Michael Crook:

Leadership and Civic Engagement
Katy Kaesebier:

Registered Student Organizations
Ja’Nelle King:

We are also posting updates and engagements on social media @uhcsi and on our website.

The Center for Fraternity and Sorrity Life will be available to assist you through phone and/or email. For general fraternity/sorority related questions, or to be directed to the appropriate staff member:

Phone: 832.842.4955

The Center for Student Media will be available to assist you by phone and email.

Lawrence Daniel, Director

The University of Houston Children's Learning Centers (CLC) is working to reopen safety during the fall semester. CLC staff can be reached via email Monday through Friday from 8 a.m. to 5 p.m. You can also contact us at or 832-842-0500.

Cougars in Recover is operating remotely. Call or email Monday through Friday, from 9 a.m. to 5 p.m.

Program Director, John Shiflet
Phone: 713.743.5826

Program Manager, Leah Singer
Phone: 713.743.1026

Dean of Students staff are working remotely, but same-day assistance available.

Phone: 832-842-6183

Specific staff member's email addresses are on our staff contact page.

Currently enrolled students are eligible for some financial relief due to an unforeseen situation related to your academic success. Emergency loans are available.

During the Fall 2020 semester, our physical space will be open, but the majority of our programs will be online. Please check our calendar to see the many programs and workshops we have planned.

We are available to assist you Monday through Friday, 9:00 AM - 5:00 PM through email:, phone: 713-743-5463, or in-person at a social distance with masks.

Finally, please be sure to check out our social media. We have Facebook Instagram and Twitter all @uhlgbtq

Virtual appointments are now available via the Navigate app for Veteran Certification, Residency Determination/Reclassification, Enrollment Assistance, Immunization, and Updating Personal Information.

Fall 2020 classes will be offered Hyflex, Synchronous Online, and Asynchronous Online. Please confirm the mode of instruction of your classes in myUH.  See Enrollment FAQ for more information.

Phone: 713-743-1010, option 7  Fax: 713-743-8342

Enrollment and Interim Grade Policy Assistance: UHOUR@UH.EDU

Residency Determination and Reclassification:

Veteran Certification:

While the Welcome Center is currently closed, SFA is serving students remotely. Students may reach out via email to or via phone at 713-743-1010, Option 5. When emailing or calling, be sure to include or have your UH ID ready.

Virtual advising appointments can also be scheduled via the Navigate app to help you with questions about your financial aid process. If you do not have a Cougarnet account to access Navigate, you can call to make an appointment.

For information on how to upload requested documents to your To Do List items, please visit

Urban Experience Program staff will be available during normal business hours (M-F 8 a.m. to 5 p.m.). Please continue to schedule your appointments at least 48 hours in advance through and a staff member will contact you to make arrangements on the preferred method of completion. If you have any questions or concerns please feel free to contact our office at 713-743-1641 or

Veteran Services Staff will be working remotely and will be available during normal working hours (M-F 9 a.m. to 5 p.m). You can contact Veteran Services staff remotely by calling 832-842-5490 or email

You may contact, Director Celina Dugas by email @ or by calling 832-842-6108.

Visit our website for more ways to keep in touch.

Our entire Women and Gender Resource Center team is here to support you from our home offices, and we are committed to making our programs and services accessible to students, faculty, and staff regardless of physical location. To contact us, reach out by phone at 832-842-6191 or by email

  • Teaching Students to Stay Healthy

    We offer programs and services that address mind, body, and spirit. Our students have many fitness and athletic options to explore and have access to excellent healthcare services.

  • Leading Students to Get Involved

    We help students get involved on campus to better develop leadership skills, character, and discipline. We create global citizens who are ready to contribute to the world.

  • Providing Ways to Get Support

    We provide opportunities for students to acheive their goals by offering services that complement their academic experiences. We support students' general needs that, when met, provide a foundation for academic and personal success.

  • Encouraging Students to Live On Campus

    Living in a residence hall provides access to many services and resources, as well as the support to focus on academics and the experience of being a part of a diverse community.

  • Empowering Students to Take Charge

    We support prospective and admitted students through a variety of resources and touch points throughout their college life-cycle that lead to retention and timely graduation.

  • Join the campaign for the University of Houston

    Thank you to these donors from DSAES for supporting UH!

    • Dr. Daniel M. Maxwell,
    • Ms. Suzanne L. Harrington,
    • Dr. Raven L. Jones,
    • Ms. Janelle Renee Brown,
    • Mr. Kenneth Mauk,
    • Mr. Keith T. Kowalka,
    • Mr. Lawrence Daniel,
    • Mr. Ghazanfar Ali,
    • Ms. Georgeann W. Smith,
    • Miss Alicia V. Whitmire,
    • Ms. Briget A. Jans,
    • Mr. Kamran Riaz,
    • Ms. Hope Suzanne Pacheco,
    • Ms. Janet Clemenson,
    • Mr. John A. Shiflet,
    • Ms. Gayle D. King,
    • Mrs. Maria Rendon,
    • Mrs. Katina D. McGhee,
    • Mr. Anthony D. Stott,
    • Ms. Kimberley R. Monroe,
    • Mr. Eura C. Miles


Virtual psychiatry improves patient services, here to stay

After several weeks of successful televisits, the response from students has been clear: They like telepsychiatry so much they want the remote option to stay available even when the University of Houston campus reopens.

Donell Young to join UH as associate vice president for student affairs and dean of students

Donell Young, a distinguished career educator with more than 19 years of higher education experience, will be joining the University of Houston’s Division of Student Affairs and Enrollment Services. Young will be the new associate vice president for student affairs and dean of students, taking over for Dr. William Munson, who is retiring after 35 years of service at UH.

Psychological and psychiatric services remain available to students remotely

Should students be struggling with what’s been happening in the country and around the world, then the University of Houston can help: Both the Student Health Center’s Psychiatry Clinic and the Counseling and Psychological Services (CAPS) department continue to offer remote sessions.

Former director of International Student and Scholar Services honored with Life Membership Award

Anita Gaines, who retired from the University of Houston last year after more than 40 years of service, was honored on Tuesday with a Life Membership Award from NAFSA: Association of International Educators.

Elevate Annual Report

2018 – 2019 Student Affairs and Enrollment Services Annual Report

UH at Sugar Land

UH at Sugar Land is a location of the University of Houston and home to many UH programs. The Division of Student Affairs and Enrollment Services (DSAES) provides support services and events throughout the academic year. All students are invited to use these resources. Learn more about the DSAES departments at UH at Sugar Land.

UH at Katy

The University of Houston at Katy brings Tier One higher education to a growing region rich in ambition, drive and vision. The 80,000-sq.-ft-facility features state-of-the-art labs and studios for students pursuing studies with the UH College of Nursing and the UH Cullen College of Engineering.