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COVID-19
Updates

Contact us during limited and remote operations

We’re still here for you, Cougars!

We are complying with the stay-at-home order by Harris County and working remotely, but the Division of Student Affairs and Enrollment Services is still ready to serve you. We have a number of ways you can reach and connect with our departments and services, but please also refer to CoogsCARE for many resources as well:

DIVISION OF STUDENT AFFAIRS AND ENROLLMENT SERVICES, OFFICE OF THE VICE CHANCELLOR/VICE PRESIDENT

Phone and email messages are being checked regularly.

Email: uhdsaes@uh.edu
Phone: 713-743-5390

STUDENT HOUSING AND RESIDENTIAL LIFE

Residence Halls are open.

Student Housing & Residential Life expects to remain open until the end of the spring semester, however we are encouraging students who can go home safely, to go home until the Stay-at-Home order is lifted.

Additionally, students who have already planned to move out may still move out on March 24. If you have a scheduled move out later in the week, please reschedule your move out starting April 4.

The Student Housing and Residential Life Department has a detailed COVID-19 FAQ website answering most questions about the residence halls and move outs.

STUDENT HEALTH CENTER

The Student Health Center location is currently open but we will suspend IN-PERSON services at 5 p.m. on Tuesday, March 24, 2020. In compliance with the, "Stay Home, Work Safe" order, the Student Health Center will operate remotely via Telehealth starting at 8 a.m., March 25, 2020.

During business hours, you may contact us at 713-743-5151 and we will assist you per our normal business hours procedures.

TeleHealth: 1-855-870-5858
TelePsychiatry: 713-743-5149
Campus Pharmacy: 713-743-5125.

Patients can transfer prescriptions to a pharmacy of their choice by calling the pharmacy 713-743-5125 and speaking with a pharmacist.

After business hours, please contact the Memorial Hermann Nurse Health Line at 713-338-7979.

If you have symptoms and questions, this tool from Harris County will help determine whether you may need further assessment or need to be tested for COVID-19, and direct you to testing sites.

COUNSELING AND PSYCHOLOGICAL SERVICES (CAPS)

CAPS is operating remotely via Teletherapy (phone and video) until further notice.

Please check our website for the most current information.

We can be reached at 713-743-5454, 24/7.

If your call is after business hours, please follow the prompts to leave a message or to speak to the after-hours counselor.

  • For existing client appointments, CAPS will contact you to discuss treatment options. For new clients, please call CAPS for a triage to determine the most appropriate treatment option.
  • Group Therapy and Essential Skills workshops will be temporarily suspended until further notice.
  • Let’s Talk and other outreach services are temporarily suspended. Any individual needing a consultation is encouraged to call CAPS for a teletherapy consultation.

CAMPUS RECREATION

Campus Recreation is committed to keeping students safe and practicing social distancing as a result of COVID – 19 so we are providing opportunities for remote workouts. Follow Campus Recreation on Instagram, Twitter, and Facebook to participate in remote workouts, challenges, and live group fitness classes.

The Campus Recreation and Wellness Center is temporarily suspending in-person workouts in the facility between March 18 and April 4, but is encouraging other forms of activity to support your health and well-being. Visit the Campus Recreation website for the latest updates.

COUGAR CUPBOARD

The Cougar Cupboard is closed during the stay at home order in Houston.

CENTER FOR STUDENTS WITH DisABILITIES

The Center for Students with DisABILITIES (CSD) staff will be working remotely.

You might find the answer(s) to your question(s) on our COVID-19 FAQ page. This information will be updated regularly.

If you need Extended testing time: Please inform your instructors and they will extend your time. If you have any questions about this or would like any other assistance with your accommodations please contact your CSD counselor.

If you need to speak with a CSD Counselor:

If you need to speak to someone about Interpreting/Captioning services:

WELCOME CENTER

The Welcome Center will not be available for foot traffic, but will continue to be available through the Enrollment Service Call Center Monday through Thursday 8 a.m. to 5 p.m. and Friday from 9 a.m. to 5 p.m.

Phone: 713-743-1010

The Welcome Center will take questions on behalf of the following departments:  Admissions, Integrated Enrollment Services, Scholarships and Financial Aid, Student Business Services and Office of the University Registrar.

STUDENT CENTERS

The Student Centers will close Tuesday, March 24th at 10:00 PM and we will reopen Saturday, April 4th at 7:00 AM. You can also get same-day assistance via email.

Should you be looking for a specific staff member, their email addresses can be found on our staff contact page.

Stay Connected:
Please be sure to follow us on social media @uhstudentcenter as we will be sharing important information as it becomes available.

INTERNATIONAL STUDENT AND SCHOLAR SERVICES OFFICE

Due to the outbreak of COVID-19, ISSSO staff will be working remotely to assist you. In person office visits will not be available. Our staff will be available to assist you by telephone and email during the hours of 8 a.m. to 5 p.m., Monday through Friday.

Use mail option:

  • For OPT, STEM OPT extension and I-20/DS-2019 travel endorsement
  • Please include with a pre-stamped and pre-addressed envelope or USPS mailing label for the documents to be mailed back to you.

Use email option:

  • For any questions
  • For CPT/RCL and other applications
  • Please include with a pre-paid and pre-addressed USPS mailing label for the documents to be mailed back to you.
  • Please indicate your UH ID in your subject line.

You can continue to schedule an appointment with an advisor, but all appointments will be remote. The advisor will contact you in advance with instructions.

All ISSSO walk-in hour advising will be remotely. You may call 713-743-5065, M-F, between 1:30 p.m.-2:30 p.m.

ISSSO will discontinue the late night walk-in hour for the rest of the spring semester.

UNIVERSITY CAREER SERVICES

Virtually chat with our career counselors!

Log onto www.uh.edu/ucs and look for the Get Help (Live Chat) button on the bottom right of the screen.

Mondays: 9am - 12pm and 1pm - 5pm
Tuesdays: 9am - 12pm and 1pm - 5pm
Wednesdays: 9am - 12pm and 1pm - 4pm
Thursdays: 9am - 12pm and 1pm - 4pm
Fridays: 1pm - 4pm

University Career Services has also compiled helpful information about virtual support and employer engagement opportunities on its site.

To mitigate the risk from COVID-19 and to practice social distancing, the A.D. Bruce Religion Center will be closed and staff will be working remotely until further notice. We can be reached Monday through Friday, 8:00am to 5:00pm by phone at: (713) 743-5050 or by email at: adbrc@uh.edu.

Please continue to follow us on social media our social media platforms, Facebook and Instagram to stay engaged virtually.

All university events, including campus visits and Cougar Preview, are canceled through April 30, 2020.

Website: Admissions Phone: 713-743-1010 (Option 4)
Email: vc@uh.edu

To mitigate the risk from COVID-19 and to practice social distancing, effective immediately, The Center for Diversity and Inclusion (CDI) services and staff are still available, the Center for Diversity and Inclusion will be working remotely until further notice.

We will be available to assist you through phone and/or email.

During regular business hours (M-F, 8:00 AM – 5:00 PM), please feel free to contact our center at uhcdi@central.uh.edu or 713-743-3653.

For all other CDI updates please follow us on social media.

The Center for Student Involvement will be available to assist you through phone and/or email. Need to chat with someone? We will be in our Zoom office from 1-3pm, Monday through Friday.

General Questions
Phone: 832-842-6245
Email: csi@uh.edu

Campus Traditions and Programs
Michael Crook: macrook@uh.edu

Leadership and Civic Engagement
Katy Kaesebier: kkaesebier@uh.edu

Registered Student Organizations:
Ja’Nelle King: jsking8@uh.edu

We are also posting updates and engagements on social media @uhcsi and on our website.

The Center for Fraternity and Sorrity Life will be available to assist you through phone and/or email. For general fraternity/sorority related questions, or to be directed to the appropriate staff member:

Phone: 832.842.4955
Email: cfsl@uh.edu

The Center for Student Media will be available to assist you by phone and email.

Lawrence Daniel, Director
832-842-4845

The University of Houston Children's Learning Centers (CLC) is closed until further notice.

CLC staff will be working remotely and can be reached via email Monday through Friday from 8 a.m. to 5 p.m. You can also contact us at ccenter@uh.edu or 832-842-0500.

Cougars in Recover is operating remotely. Call or email Monday through Friday, from 9 a.m. to 5 p.m.

Program Director, John Shiflet
Email: jashifle@central.uh.edu
Phone: 713.743.5826

Program Manager, Leah Singer
Email: ljsinger@uh.edu
Phone: 713.743.1026

Dean of Students staff are working remotely, but same-day assistance available.

Phone: 832-842-6183
Email: DOS@uh.edu

Specific staff member's email addresses are on our staff contact page.

Currently enrolled students are eligible for some financial relief due to an unforeseen situation related to your academic success. Emergency loans are available.

LGBTQ Resource Center staff are available to assist you Monday through Friday, 9:00 AM - 5:00 PM through email: lgbtq@uh.edu and phone: 832-842-6191.

As we are all practicing social distancing, the LGBTQ Resource Center would like to provide you with ways to remotely connect/stay involved, and access available support services.

We especially want you to be aware of our discussion groups and online social activities which can be found on our calendar. https://uh.edu/lgbtq/calendar/

Finally, please be sure to check out our social media as we will be sharing important information as it becomes available.

Summer/Fall 2020 registration will begin as scheduled (by priority) on April 3. Please visit the Enrollment Schedule online for all Summer/Fall 2020 registration information.

Phone: 713-743-1010, option 7
Website: Office of the University Registrar

Scholarships and Financial Aid staff will be working remotely, but the Call Center is open to assist students during normal business hours.

Phone: 713-743-1010 (Option 5)
Email: sfa@central.uh.edu

When calling or emailing, be sure to include or have your UH ID ready. Information on how to upload requested documents to your To Do List items.

Urban Experience Program staff will be available during normal business hours (M-F 8 a.m. to 5 p.m.). Please continue to schedule your appointments at least 48 hours in advance through and a staff member will contact you to make arrangements on the preferred method of completion. If you have any questions or concerns please feel free to contact our office at 713-743-1641 or uepuh@central.uh.edu.

Veteran Services Staff will be working remotely and will be available during normal working hours (M-F 9 a.m. to 5 p.m). You can contact Veteran Services staff remotely by calling 832-842-5490 or email vets@uh.edu.

You may contact, Director Celina Dugas by email @ Cdugas2@uh.edu or by calling 832-842-6108.

Visit our website for more ways to keep in touch.

Our entire Women and Gender Resource Center team is here to support you from our home offices, and we are committed to making our programs and services accessible to students, faculty, and staff regardless of physical location. To contact us, reach out by phone at 832-842-6191 or by email wgrc@uh.edu.

  • Teaching Students to Stay Healthy

    We offer programs and services that address mind, body, and spirit. Our students have many fitness and athletic options to explore and have access to excellent healthcare services.

  • Leading Students to Get Involved

    We help students get involved on campus to better develop leadership skills, character, and discipline. We create global citizens who are ready to contribute to the world.

  • Providing Ways to Get Support

    We provide opportunities for students to acheive their goals by offering services that complement their academic experiences. We support students' general needs that, when met, provide a foundation for academic and personal success.

  • Encouraging Students to Live On Campus

    Living in a residence hall provides access to many services and resources, as well as the support to focus on academics and the experience of being a part of a diverse community.

  • Empowering Students to Take Charge

    We support prospective and admitted students through a variety of resources and touch points throughout their college life-cycle that lead to retention and timely graduation.

  • Join the campaign for the University of Houston

    Thank you to these donors from DSAES for supporting UH!

    • Dr. Daniel M. Maxwell,
    • Ms. Suzanne L. Harrington,
    • Dr. Raven L. Jones,
    • Ms. Janelle Renee Brown,
    • Mr. Kenneth Mauk,
    • Mr. Keith T. Kowalka,
    • Mr. Lawrence Daniel,
    • Mr. Ghazanfar Ali,
    • Ms. Georgeann W. Smith,
    • Miss Alicia V. Whitmire,
    • Ms. Briget A. Jans,
    • Mr. Kamran Riaz,
    • Ms. Hope Suzanne Pacheco,
    • Ms. Janet Clemenson,
    • Mr. John A. Shiflet,
    • Ms. Gayle D. King,
    • Mrs. Maria Rendon,
    • Mrs. Katina D. McGhee,
    • Mr. Anthony D. Stott,
    • Ms. Kimberley R. Monroe,
    • Mr. Eura C. Miles

Headlines

Student Centers Welcomes Sarah Flores as Assistant Director

The Student Centers is proud to welcome Sarah Flores as our new Assistant Director of Events Services, effective April 1, 2020. Sarah comes to UH with five years of event experience, most recently at Houston Baptist University, where she was the Assistant Director of Events and Conferences.

An update for UH Parents and Families: A Letter from the Vice President's Office

Dr. Richard Walker reached out to parents and families of University of Houston students on Friday, updating them on the university's recent decisions about COVID-19 and efforts the Division of Student Affairs and Enrollment Services has made to continue to offer services during Harris County's Stay Home, Work Safe order.

Center for Student Involvement provides Virtual Resources for Students to Stay Connected and Engaged during the COVID-19 Crisis

Although our college campuses have been forced to move beyond our brick and mortar walls, we are committed to providing students with virtual ways to connect with others, continue to develop soft skills for future success, and have some fun!

Student Centers Welcomes Kimberly Shaw as Associate Director

The Student Centers is proud to welcome Kimberly Shaw as our new Associate Director, effective March 23, 2020. Kimberly comes to UH with 10 plus of years of experience working on events in Higher Education.

Sandi Martin to Serve as DSAES Director of Communication

Sandi Martin will join the Division of Student Affairs and Enrollment Services as the Director of Communication effective March 16, 2020.

Dr. Douglas Bell Selected as Faculty for ASCA Donald D. Gehring Academy

Dr. Douglas Bell, Associate Director for Residential Life for Conduct, Assessment, and Student Staff Training, was recently selected as a faculty member for the 2020 Association for Student Conduct Administration (ASCA).

Elevate Annual Report

ELEVATE
2018 – 2019 Student Affairs and Enrollment Services Annual Report

UH at Sugar Land

UH at Sugar Land is a location of the University of Houston and home to many UH programs. The Division of Student Affairs and Enrollment Services (DSAES) provides support services and events throughout the academic year. All students are invited to use these resources. Learn more about the DSAES departments at UH at Sugar Land.

UH at Katy

The University of Houston at Katy brings Tier One higher education to a growing region rich in ambition, drive and vision. The 80,000-sq.-ft-facility features state-of-the-art labs and studios for students pursuing studies with the UH College of Nursing and the UH Cullen College of Engineering.