CITE uses a cloud-based application that manages support services in our college. College of Education employees (faculty or staff) that have any technical requests will need to submit a CITE Help Ticket. All tickets will be received and addressed by our knowledgeable CITE team.

Help Tickets may include (but are not limited to):

• Accounts
• Computer Workstation
• Software
• Email
• Classroom Support
• Printer/Copiers
• Account Permissions
• Telephony
• Computer Lab
• Data Security
• Training Session Requests

Visit our resource site to submit a Help Ticket. Active Cougarnet credentials are required (username@cougarnet.uh.edu and password).