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Student IT Services

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 Call 832-842-2999 |  Email | IT Service Desk AMG 304 | Blackboard Help

Hours of Operation

IT Service Desk (AMG 304) hours

MON-THU 7:30 am - 10:00 pm
FRI 7:30 am - 8:00 pm
SATURDAY 9:00 am - 5:00 pm

Open Computer Lab (AMG 303) hours

MON-THU 7:30 am - 9:45 pm
FRI 7:30 am - 7:45 pm
SATURDAY 9:00 am - 4:45 pm

Please call 832-842-2999 to inquire about hours during holidays or between semesters.

Student Resources

Connect to Wireless

Students can connect their mobile devices to the Internet via the UH wireless network

Open Computer Lab

Computers and printers are available for student use in the Open Computer Lab at the Sugar Land instructional site.

CougarNet Password Wizard

Students use their CougarNet account to log on to the computers. Students who need to reset their CougarNet password, or another UH account password, can use the CougarNet Password Wizard

Available Software

Software for use on student’s personal laptops or home computers is available to download from the UIT Software Download site.

Student IT Services Survey

In April 2018, the Information Technology team conducted a survey of UH students at Sugar Land. The survey measured student satisfaction with the current IT resources and services, as well as identified new services or changes to current services that students wanted to see made.

The survey gathered data in 6 broad response areas: general demographic information, computing resources, video conferencing resources, general classroom resources, communication/social media resources and the IT staff.

The survey results provided input into the UH at Sugar Land strategic planning process, assisted the IT team in reviewing its mission and guided IT strategic decisions in allocating resources to current and new services that students feel are most important to their academic success.