Front Desk Manual - University of Houston
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Front Desk Manual


Job Duties Overview
     Performance Expectations
     Daily "To Do" List
     Monthly Task List
     Front Desk Backup Procedure

Customer Service
     Answering Phones
     Voice Mail Greeings
     Greeting Visitors

Department Directory
     Faculty
     Staff

Mail
     Mailboxes
     Mail Procedures
     Mail Postal Charges Reconciliation

Packages & Express Mail: FedEX & UPS

Bulletin Board Postings

Office, Copier & Paper Supplies
     Office Supplies
     Paper Procedures