Student Health Center - University of Houston
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COVID-19 News and Updates from the Student Health Center

Latest Updates as of April 30, 2020

The Student Health Center has extended the suspension of all IN-PERSON services. For the safety of our patients and staff, we will continue to offer remote services, Telemedicine, Telepsychiatry and Campus Pharmacy Curbside Pickup until further notice.

If you are experiencing a medical emergency, call 911 or proceed to the nearest emergency department.

During business hours, you may contact us at 713-743-5151 and we will assist you per our normal business hours procedures.

Telemedicine Visit with a Student Health Center Provider

713-743-5151

The Student Health Center is now offering telemedicine visits for current eligible patients.

Contact the Student Health Center at 713-743-5151 to determine if your health issue is eligible for a telemedicine visit, addition information or referrals.

There is no out-of-pocket cost for students enrolled in the UHS endorsed Student Health Center Plan. A self-pay discounted office visit rate of $20.00 is available for all other eligible patients.

TelePsychiatry

713-743-5149

The psychiatry clinic has launched telepsychiatry for the support of our students during this difficult transition.

All patients can contact the office at 713.743.5149 to discuss current needs and change appointments, should that become necessary. Messages will be returned within one business day.

New patients should contact the office at 713.743.5149 to schedule a telepsychiatry appointment.

If you have symptoms and questions, this tool from Harris County will help determine whether you may need further assessment or need to be tested for COVID-19, and direct you to testing sites.

Start Self-Assessment

Thank you in advance for your patience as we navigate this dynamic situation and strive to best serve you during this challenging time. We apologize in advance for any glitches that may occur with technology as we embark on this new and temporary practice. Please let us know if you experience any difficulties and we will do our best to address any issues as quickly as possible. Please check back to this page for more information as conditions continue to evolve.

Telemedicine Visit with a Student Health Center Provider

713-743-5151

The Student Health Center is now offering telemedicine visits for current eligible patients.

Contact the Student Health Center at 713-743-5151 to determine if your health issue is eligible for a telemedicine visit, addition information or referrals.

There is no out-of-pocket cost for students enrolled in the UHS endorsed Student Health Insurance Plan. A self-pay discounted office visit rate of $20.00 is available for all other eligible patients.

Required laboratory testing, prescriptions and other services required for treatment will be referred to other facilities outside of the Student Health Center. Cost for these services will be billed by the individual health care provider and such costs are the patient’s responsibility.

Students enrolled in the Student Health Insurance Plan can contact United Healthcare Customer Services directly at 1-800-767-0700 for benefits coverage information.

TelePsychiatry

713-743-5149

The psychiatry clinic offers telepsychiatry for the support of our students during this difficult transition.

All patients can contact the office at 713.743.5149 to discuss current needs and change appointments, should that become necessary. Messages will be returned within one business day.

Patients should log into the HealthyCoog Patient Portal to receive detailed instructions on this service and to view the telepsychiatry consent form. Instructions on how to view the consent and telepsychiatry details will be provided when you contact the Psychiatry Clinic.

New patients should contact the office at 713.743.5149 to schedule a telepsychiatry appointment.

If you are unable to reach the staff at the Student Health Center and have a medication concern after hours, you should call the Memorial Hermann Nurse Line at 713-338-7979, go to your nearest Emergency Department or call 911.

Students who have left the state of Texas will be required to engage in psychiatric services by a licensed provider in the state they are currently located. Please contact the office, if that is the case for additional information.

TeleHealth with HealthiestYou

1-855-870-5858

Current United Healthcare – Service Resources member and non-member students can connect with a physician via phone and/or video chat using this nationwide telehealth service. During a physician consult, you will be able to speak to a physician for diagnosis and treatment of many different acute illnesses.

Campus Pharmacy

713-743-5125

Until further notice, our pharmacy staff will be on-site on Tuesdays and Fridays from 9:00 AM to 12:00 PM (noon) for CURBSIDE PICKUP only available from the Health 1 entrance circle drive (off Calhoun Road).  Please call 713-743-5126 or 5127 when you arrive.

New prescriptions can be sent electronically from your provider.  Refills or transfer requests can be left on our voicemail for processing.  All transactions will be billed to your student account.

Thank you for doing your part to help protect yourself and the ​Cougar community.​

Contact by Secured Messaging or Phone

713-743-5151

Due to privacy regulations, we are unable to respond to unsecured emails concerning medical needs.

Patient’s may contact their provider by sending a secured message through our Healthy Coog Patient Portal to the provider’s nurse/MA.

Our phones will be monitored during regular business hours.

Alternative Options

  • Suggestion of local area Convenient Care and Urgent Care Centers
  • TeleHealth
  • Virtual Counseling
  • Disaster Distress Hotline: 1-800-985-5990 or Text “TalkWithUs” to 66746
  • Memorial Hemann Nurse Health Line: 713-338-7979
  • United Healthcare Provider Lookup

Student Health Insurance

Academic HealthPlans is the insurance administrator for the UHS endorsed Student Health Insurance Plan. Benefits and enrollment informationis available at My AHP Care.

Enrollment Information:

Academic HealthPlans
1-855-824-9683
support@ahpcare.com

Benefits/Claims Information:

United Healthcare – Student Resources
1-800-767-0700
customerservice@uhcsr.com

Medical Services

  • General Medicine Clinic

    The Health Center General Medicine Clinic offers services at affordable cost to currently enrolled students, faculty and staff. At our clinic you will be cared for by board certified physicians who are assisted by nurse practitioners, registered nurses, licensed vocational nurses, and certified medical assistants. Services include treatment for both short-term and long-term medical problems and injuries.

  • Men's Clinic

    The Men’s Clinic provides health care education and services that encourage men of all ages and ethnicities to implement positive lifestyles for themselves and their loved ones. We offer a full range of testing and treatment for sexually transmitted infections and general health screenings.

  • Orthopedic Clinic

    Our orthopedic specialist is available to diagnose and treat musculoskeletal conditions. This includes sports injuries and diseases of the bone and muscle. Referral for physical therapy may be obtained through this clinic.

  • Psychiatry Clinic

    The UH Health Center Psychiatry Clinic maintains a reputation for distinction in helping students cope successfully with challenges and stresses of everyday life to mental health as students work toward their academic goal.

  • Women's Clinic

    The Women’s Clinic provides well woman exams. Additionally, gynecological complaints are evaluated, and both contraception and STD evaluations and treatments are available. The clinic is staffed by a nurse practitioner and a physician with specific training in women’s health. Referral to specialists may be obtained through the clinic.

Student Health Insurance

Student Health Insurance

Sickness is expensive in terms of time and money. The University strongly encourages all students to carry health insurance. The student health insurance plan is endorsed by and designed especially for the University of Houston.

The University of Houston Health Center accepts only the University endorsed Student Health Insurance Plan. For services rendered at the University Health Center, you are responsible only for payment of any applicable co-pays and ineligible expenses for services rendered at the Health Center. The University Health Center will bill the insurance company for any eligible expenses. Services obtained outside the Health Center are subject to deductibles and co-insurance requirements for eligible expenses, and all other policy provisions/limitations.

Accredited by the ACCREDITATION ASSOCIATION for AMBULATORY HEALTH CARE, INC. (AAAHC)
COVID-19
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