COVID-19 News and Updates from the Student Health Center
Latest Updates as of April 30, 2020
The Student Health Center has extended the suspension of all IN-PERSON services. For the safety of our patients and staff, we will continue to offer remote services, Telemedicine, Telepsychiatry and Campus Pharmacy Curbside Pickup until further notice.
If you are experiencing a medical emergency, call 911 or proceed to the nearest emergency department.
During business hours, you may contact us at 713-743-5151 and we will assist you per our normal business hours procedures.
713-743-5151
The Student Health Center is now offering telemedicine visits for current eligible patients.
Contact the Student Health Center at 713-743-5151 to determine if your health issue is eligible for a telemedicine visit, addition information or referrals.
There is no out-of-pocket cost for students enrolled in the UHS endorsed Student Health Center Plan. A self-pay discounted office visit rate of $20.00 is available for all other eligible patients.
713-743-5149
The psychiatry clinic has launched telepsychiatry for the support of our students during this difficult transition.
All patients can contact the office at 713.743.5149 to discuss current needs and change appointments, should that become necessary. Messages will be returned within one business day.
New patients should contact the office at 713.743.5149 to schedule a telepsychiatry appointment.
If you have symptoms and questions, this tool from Harris County will help determine whether you may need further assessment or need to be tested for COVID-19, and direct you to testing sites.
Start Self-Assessment
Thank you in advance for your patience as we navigate this dynamic situation and strive to best serve you during this challenging time. We apologize in advance for any glitches that may occur with technology as we embark on this new and temporary practice. Please let us know if you experience any difficulties and we will do our best to address any issues as quickly as possible. Please check back to this page for more information as conditions continue to evolve.
Telemedicine Visit with a Student Health Center Provider
713-743-5151
The Student Health Center is now offering telemedicine visits for current eligible patients.
Contact the Student Health Center at 713-743-5151 to determine if your health issue is eligible for a telemedicine visit, addition information or referrals.
There is no out-of-pocket cost for students enrolled in the UHS endorsed Student Health Insurance Plan. A self-pay discounted office visit rate of $20.00 is available for all other eligible patients.
Required laboratory testing, prescriptions and other services required for treatment will be referred to other facilities outside of the Student Health Center. Cost for these services will be billed by the individual health care provider and such costs are the patient’s responsibility.
Students enrolled in the Student Health Insurance Plan can contact United Healthcare Customer Services directly at 1-800-767-0700 for benefits coverage information.
713-743-5149
The psychiatry clinic offers telepsychiatry for the support of our students during this difficult transition.
All patients can contact the office at 713.743.5149 to discuss current needs and change appointments, should that become necessary. Messages will be returned within one business day.
Patients should log into the HealthyCoog Patient Portal to receive detailed instructions on this service and to view the telepsychiatry consent form. Instructions on how to view the consent and telepsychiatry details will be provided when you contact the Psychiatry Clinic.
New patients should contact the office at 713.743.5149 to schedule a telepsychiatry appointment.
If you are unable to reach the staff at the Student Health Center and have a medication concern after hours, you should call the Memorial Hermann Nurse Line at 713-338-7979, go to your nearest Emergency Department or call 911.
Students who have left the state of Texas will be required to engage in psychiatric services by a licensed provider in the state they are currently located. Please contact the office, if that is the case for additional information.
1-855-870-5858
Current United Healthcare – Service Resources member and non-member students can connect with a physician via phone and/or video chat using this nationwide telehealth service. During a physician consult, you will be able to speak to a physician for diagnosis and treatment of many different acute illnesses.
713-743-5125
Until further notice, our pharmacy staff will be on-site on Tuesdays and Fridays from 9:00 AM to 12:00 PM (noon) for CURBSIDE PICKUP only available from the Health 1 entrance circle drive (off Calhoun Road). Please call 713-743-5126 or 5127 when you arrive.
New prescriptions can be sent electronically from your provider. Refills or transfer requests can be left on our voicemail for processing. All transactions will be billed to your student account.
Thank you for doing your part to help protect yourself and the Cougar community.
713-743-5151
Due to privacy regulations, we are unable to respond to unsecured emails concerning medical needs.
Patient’s may contact their provider by sending a secured message through our Healthy Coog Patient Portal to the provider’s nurse/MA.
Our phones will be monitored during regular business hours.
- Suggestion of local area Convenient Care and Urgent Care Centers
- TeleHealth
- Virtual Counseling
- Disaster Distress Hotline: 1-800-985-5990 or Text “TalkWithUs” to 66746
- Memorial Hemann Nurse Health Line: 713-338-7979
- United Healthcare Provider Lookup
Academic HealthPlans is the insurance administrator for the UHS endorsed Student Health Insurance Plan. Benefits and enrollment informationis available at My AHP Care.
Enrollment Information:
Academic HealthPlans
1-855-824-9683
support@ahpcare.com
Benefits/Claims Information:
United Healthcare – Student Resources
1-800-767-0700
customerservice@uhcsr.com
