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Help Hub

What is the Help Hub? It is an online tool containing information, links, and contacts that may assist you with many of your questions and resource needs.

  • Search our Frequently Ask Questions Database 24/7.
  • Submit an email message to the Student Health Center or Academic HealthPlans.
  • Find contacts.
  • Locate resources.

If you are experiencing a medical emergency, even if the Student Health Center is open, call 911 or proceed to the nearest emergency room.

Contact Us

Student Health Center

Address: Health 2
4349 Martin Luther King Blvd, Room 2005
Houston, Texas 77204-3019
Main Phone: 713-743-5151
General Information: 713-743-5151, Option 4
Appointments: 713-743-5151, Option 1
Billing/Insurance: 713-743-5151, Option 3
Fax: Medical Records
Fax: Clinical Services

Campus Pharmacy

Address: Health 2
4349 Martin Luther King Blvd, Room 1211
Houston, Texas 77204-3016
Phone: 713-743-5125
Fax: 713-743-3971

The Student Health Center cannot accept forms or medical records, schedule an appointment or provide medical advice via email.

  • For help with a health concern, use the Healthy Coog Patient Portal to send a secure message or schedule an appointment.
  • Forms or medical records may be submitted by fax, mail, in person, or by uploading to the Healthy Coog Patient Portal.

Please include your university ID when sending any correspondence to a UH department.

Emails or secure messages to the patient portal are responded to during regular business hours and usually within one business day. When volume is high, it may take up to 72 hours.

UH System Endorsed Student Health Insurance Plan

Academic HealthPlans
Third-Party Administrator

Enrollment, Waiver, Address Change, General Policy and ID Card Information

Phone: 1-855-824-9683

Submit an Email Message to Academic HealthPlans

Academic Blue
Insurance Carrier

Benefits/Claims Information

Phone: 1-855-267-0214

Get Help - Frequently Asked Questions Search

Select the Student Health Center Team from the drop-down menu and search by keywords.

Categories and Search Keywords:

  • Eligibility for Student Health Center Services:
    Search Keywords: Eligible, Services
  • Charges and Insurance
    Search Keywords: Charges, Insurance, Cost, Pay
  • General Information
    Search Keywords: Records, Location, Hours, Payment, Upload, Employment, Volunteering
  • International Students
    Search Keywords: International, Waiver, Hold, Insurance, Activation, Enroll, Refund, Credit, Visa
  • UH System Endorsed Student Health Insurance Plan
    Search Keywords: Cost, Coverage, Dependent, Dental, Vision
  • UH Immunization and Medical Clearance Requirements
    Search Keywords: Immunization, Clearance

On-Campus Health & Well-Being Resources

Division of Student Affairs

Campus Recreation provides inclusive recreational experiences that inspire student success and lifelong well-being.

Cougars in Recovery (CIR) provides students in recovery from addiction a safe and substance-free environment that assists and supports them as they pursue their academic and professional goals, walk the path of recovery, and participate in the diverse social opportunities available on campus.

Counseling & Psychological Services (CAPS) promotes the well-being of the diverse campus community by balancing high-quality mental health services and clinical training with accessibility to foster student success through self-discovery, learning, and interpersonal engagement.

The Justin Dart, Jr. Student Accessibility Center equalizes our students' learning, discovery, and engagement by fostering self-advocacy, inclusion, and success.

The Student Health Center & Campus Pharmacy provides cost-effective, comprehensive, compassionate, and quality primary medical, psychiatry, and pharmacy services to all UH students so they can learn best health practices and maintain their focus on successful academic outcomes.

UH Wellness supports you in all your health and well-being needs. We cultivate a community of care to promote and enrich the health and well-being of our students to become successful scholars and engaged global citizens.

  • The Cougar Cupboard is a partnership between the University of Houston and the Houston Food Bank. The cupboard is available to all enrolled undergraduate or graduate students who may need access to additional food.