Marketing 101
Branding
A brand remains the perception consumers have about a product, service, or company. It encapsulates the emotional connection and meaning associated with it. Trust forms the core of a brand, which is cultivated when consistently meeting or exceeding consumer expectations.
The 5 C's of building a brand:
- Craft a clear, cohesive narrative
- Establish and validate credibility
- Foster emotional resonance
- Cultivate trust through transparency and authenticity
- Resulting in enduring consumer loyalty and advocacy
Setting Goals
Key questions to frame marketing strategies:
- What defines your identity?
- Who comprises your target audience?
- your unique value proposition and its relevance to the audience?
- What objectives are you aiming for?
- What actions do you want your audience to take?
- your desired audience response or engagement?
Marketing Plan
Every contemporary marketing plan comprises:
Goal(s) and/or Objective(s):
- Define specific, measurable, attainable, relevant, and time-bound (SMART) objectives.
Example: Increase event attendance by 15% among Gen Z university students within the next fiscal year.
Target Audience Definition
- Profile and segment the audience based on demographic, psychographic, and behavioral traits.
Example: Gen Z university students aged 18-24, primarily residing in urban areas, digitally savvy, and socially conscious.
Strategies
- Identify diverse channels and platforms to effectively engage the target audience.
Examples: Social media campaigns, influencer partnerships, content marketing, experiential activations, email marketing, SEO/SEM.
Tactics
- Detail the specific steps and activities required to execute each strategy.
Example: Strategy for Social Media:
Tactic #1: Launch teaser campaign on Instagram Stories two weeks prior to the event.
Tactic #2: Collaborate with micro-influencers to promote the event through sponsored posts.
Tactic #3: Conduct live Q&A session on Twitter with event organizers.
Budget
- Allocate resources efficiently across various tactics and strategies.
- Monitor expenditures and track Return on Investment (ROI) for informed decision-making.
- Emphasize flexibility to reallocate funds based on performance.
Implementation Timelines
- Set deadlines for each tactic to ensure timely execution.
- Establish publication, distribution, or activation dates for maximum impact.
Assessment & Evaluation
- Define key performance indicators (KPIs) aligned with strategic initiatives and objectives.
- Employ analytics tools to measure the effectiveness of the marketing plan. Example: Analyze ticket sales, social media engagement metrics, and post-event surveys to gauge success.
Resources
- Utilize updated tools and templates for marketing planning and assessment.
- Leverage digital analytics platforms for data-driven insights and decision-making.
By integrating these modern marketing strategies, organizations can adapt and thrive in today's dynamic educational landscape.
Marketing and Communications
- Marketing Communications Checklist (PDF, 126 KB)
- Event Communication Plan (.pdf, 127 KB)
- How to Write a News Release (PDF, 1.13 MB)