Marketing 101 - University of Houston
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Marketing 101

Branding

A brand remains the perception consumers have about a product, service, or company. It encapsulates the emotional connection and meaning associated with it. Trust forms the core of a brand, which is cultivated when consistently meeting or exceeding consumer expectations.

The 5 C's of building a brand:

  • Craft a clear, cohesive narrative
  • Establish and validate credibility
  • Foster emotional resonance
  • Cultivate trust through transparency and authenticity
  • Resulting in enduring consumer loyalty and advocacy

Setting Goals

Key questions to frame marketing strategies:

  • What defines your identity?
  • Who comprises your target audience?
  • your unique value proposition and its relevance to the audience?
  • What objectives are you aiming for?
  • What actions do you want your audience to take?
  • your desired audience response or engagement?

Marketing Plan

Every contemporary marketing plan comprises:

Goal(s) and/or Objective(s):

  • Define specific, measurable, attainable, relevant, and time-bound (SMART) objectives.

Example: Increase event attendance by 15% among Gen Z university students within the next fiscal year.

Target Audience Definition

  • Profile and segment the audience based on demographic, psychographic, and behavioral traits.

Example: Gen Z university students aged 18-24, primarily residing in urban areas, digitally savvy, and socially conscious.

Strategies

  • Identify diverse channels and platforms to effectively engage the target audience.

Examples: Social media campaigns, influencer partnerships, content marketing, experiential activations, email marketing, SEO/SEM.

Tactics

  • Detail the specific steps and activities required to execute each strategy.

Example: Strategy for Social Media:
Tactic #1: Launch teaser campaign on Instagram Stories two weeks prior to the event.
Tactic #2: Collaborate with micro-influencers to promote the event through sponsored posts.
Tactic #3: Conduct live Q&A session on Twitter with event organizers.

Budget

  • Allocate resources efficiently across various tactics and strategies.
  • Monitor expenditures and track Return on Investment (ROI) for informed decision-making.
  • Emphasize flexibility to reallocate funds based on performance.

Implementation Timelines

  • Set deadlines for each tactic to ensure timely execution.
  • Establish publication, distribution, or activation dates for maximum impact.

Assessment & Evaluation

  • Define key performance indicators (KPIs) aligned with strategic initiatives and objectives.
  • Employ analytics tools to measure the effectiveness of the marketing plan. Example: Analyze ticket sales, social media engagement metrics, and post-event surveys to gauge success.

Resources

  • Utilize updated tools and templates for marketing planning and assessment.
  • Leverage digital analytics platforms for data-driven insights and decision-making.

By integrating these modern marketing strategies, organizations can adapt and thrive in today's dynamic educational landscape.

Marketing and Communications