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Students Q&A

Frequently Asked Questions (FAQ)

ShastaBUCKS is a University of Houston debit account. This account functions just like a traditional debit card but can be used at on-campus locations as well as some off-campus locations. This account is placed on all Cougar Cards and only becomes active when money is deposited.

You can conveniently add ShastaBucks on the UH Go app by selecting the "Cougar Card" icon, clicking on "Account Info", and then choosing the "Add Cash" option.

You can also make a deposite online at AccessUH. Once you log in to AccessUH, click on the Cougar Card icon and select “ShastaBUCKS Deposit” under the “Add Cash” tab.

You can use your ShastaBUCKS at participating off campus merchants (hyperlink), in the campus bookstores, all campus convenience stores, campus eating establishments, and campus computing labs.

Campus printing accounts are assigned to all actively enrolled students each semester for our general campus computing labs with a declining balance. Each lab’s allocation expires at the end of each semester. Actively employed faculty and staff will be allocated by MD Anderson each semester.

All of your account balances are transferred to your new Cougar Card.

You may go to AccessUH and select the Cougar Card icon, then click on “Balances" under the Financial tab to view account balances on your Cougar Card.

Yes, ShastaBUCKS expires after one year of no activity.

Parents Q&A

At this time, parents will need to visit the Cougar Card Office to make deposits in person.
Yes, transaction history up to 60 days prior will be available.
At this time only manual deposits can be made online (by students) and in the Cougar Card Office .