Feedback from Staff

As an advisory body to the President of the University and the University administration, and to involve the UH staff in decisions affecting their activities, Staff Council regularly solicits staff feedback about their work and campus experience through surveys, Conversations events, and constituent communications. This page serves as a repository of feedback received from staff to provide guidance for ongoing and future programming and policy advocacy.

Conversations with Staff Council, October 24, 2013

At the October 24, 2013 Conversations with Staff Council event, suggestions included improvements to the new hire onboarding process, establishment of a staff mentor program, and tours to campus personnel.  Attendees proposed training for managers on the ePerformance and staff promotion process, improving the communication infrastructure, and training on conflict management.  Distribution of red shirts and a staff mentor program were the most common suggestions, and employees advocated a work culture change to promote mutual customer service, empowerment and respect.  Staff also recommended several opportunities for fellowship such as increased social events, and attendance to campus sporting events, and initiating a staff spotlight program to highlight staff accomplishments across campus.

Conversations with Staff Council, May 7, 2013

At the May 7, 2013 Conversations with Staff Council event, suggestions on recognizing and supporting staff contributions included more recognition events and events for staff to do as a whole; recognizing staff more frequently with low cost and non-monetary thank yous; appreciating staff suggestions; appreciating staff initiatives to obtain training; allowing such perks as flex time and work from home; and training supervisors to be more supportive of staff.  Ideas about how to develop, maintain and empower a Tier One staff included defining what is expected of a Tier One staff member; empowering staff to do their jobs (remove roadblocks); encouraging staff to be creative and come up with new ideas in an environment that is safe for them to make suggestions; clarifying the path(s) to career development and promotion; taking into account the employee’s professional goals and staff development on e-performance; and doing a better job at Orientation of showing new employees the campus and making them aware of campus resources available to them. Ideas on valuing staff committee service and volunteering included adding service to the university to e-performance; emphasizing the importance of service to the university as career development; and creating a volunteer day, when all UH staff/community members participated in one or more community volunteer projects.

2012 Staff Morale Survey

Staff Council has released the findings from the UH Staff Morale Survey conducted in Fall 2012. Complete information can be found in the following documents.

Conversations with Staff Council, August 7, 2012

At the August 7, 2012 Conversations with Staff Council event, suggestions on career development included providing detailed career path mapping for individuals, providing a resource list of internal and external available trainings and provided targeted training courses for specific groups of employees.  Participants put forward different takes on mentoring programs, including cross-training.  Suggestions were also provided on improving communications, such as implementing tracking systems for support areas like Office of Contracts & Grants, purchasing, HR, etc.  Staff suggested better ways to communicate between different colleges and divisions as well as between departments within the same college or division.  Participants proposed cross-unit networking and quick dissemination of information down the chain of command to encourage inclusivity of information.

2011 Staff Morale Survey

Staff Council has released the findings from the UH Staff Morale Survey conducted in November-December 2011. Complete information can be found in the following documents.

Conversations with Staff Council, August 2, 2011

At the August 2, 2011, Conversations with Staff Council event, suggestions included developing a culture of encouragement, an infrastructure for staff recognition, and a sense of community through informal events designed to bring employees together. Attendees proposed improving the communication infrastructure to allow for greater transparency and to defuse the rumor mill. Opportunities and support for professional development were requested and attendees were interested in mentoring programs. Flex time was among the most common suggestions, and employees advocated a work culture change to promote mutual customer service, empowerment, and respect. Attendees also made several cost-saving recommendations, which included selling equipment and furniture and advertising to increase property rental income. Resource conservation tips were provided, such as reducing campus phones, revamping business processes, and developing interdepartmental mechanisms to share shortcuts and best practices.