Department Policies - University of Houston
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Department Policies

The following is a list of general rules and regulations for the use of the Campus Recreation and Wellness Center. These policies have been designed to ensure the safety of all Campus Recreation and Wellness Center members and guests as well as maintain the facility.

Facility Access

  • Use of the CRWC is voluntary and considered at your own risk
  • Every member must show a valid photo ID or have a registered handprint to enter the facility
    • A valid ID is a Cougar Card, Campus Recreation membership card, or a guest pass with a valid government-issued photo ID.
    • Lending or using another individual’s ID is against the UH Student Code of Conduct and will result in its confiscation and suspension of membership until a meeting is held with the Assistant Director of Operations. Confiscated ID’s will be sent to the Cougar Card Office.
    • ID’s that will not scan or are broken/torn will not be accepted. Patrons have the option of going to the Cougar Card Office for a card replacement, registering their hand, or visit the Member Services Desk if you have a membership card.
  • Entry must be made through the rotunda ID check station
  • Members and guests under the age of 18 must be directly supervised in the activity space of participation by their parent/legal guardian.
  • Patrons must follow the directions of Campus Recreation staff at all times. The department reserves the right to revoke access to the facility for non-compliance.

Daily Guest Pass Policy

  • CRWC members may sponsor up to three guests with the purchase of a daily guest pass.
  • Guests must have a government-issued photo ID at the time of purchase and entry. Those who are 17 and under are not required to have a photo ID.
  • All guests must sign a University of Houston release and indemnification agreement (waiver) each visit. Minors are unable to sign their own waiver and must have their own parent and/or legal guardian sign for them. Friends, coaches, older siblings, etc. are not able to sign for a minor.
  • The daily guest pass is good for the entire day. Photo ID, receipt, and the presence of the original sponsor are required upon re-entry.
  • Guests can check-out equipment for the climbing wall. All other equipment must be checked in and out by their sponsor. Sponsors are responsible for equipment check-out/return and lost/broken/damaged equipment, including fees.
  • Sponsors must remain in the activity area and with their guests at all times and are responsible for their guest’s behavior.
  • Guests may not solicit current patrons to sponsor them into the facility. All intramural spectators must purchase a guest pass in order to enter the facility and follow all policies relating to the guest pass.

Facility Use

Use of the Campus Recreation and Wellness Center by members and guests is encouraged in a fun and safe manner. To ensure the safety of members and guests, as well as protect the facility and equipment, the following list of policies applies to all activity spaces. Specific activity spaces may have additional policies.

  • The following is strictly prohibited:
  • Individuals under the influence of alcohol or drugs
  • Photo/video in the facility without prior approval from Campus Recreation Assistant Director, Marketing and Communications (more information can be found in the Photography and Videography Policy)
  • Pets (excluding service animals)
  • Bikes, hoverboards, and skates of any kind. Bicycles must be stored and locked at the outdoor bicycle racks. Bikes being rented from or returned to the Outdoor Adventure Program must go to the back loading dock for pick up and drop off
  • Obscene, derogatory, or hostile actions (verbal or non-verbal)
  • Inappropriate public displays of affections
  • Spitting or intentionally creating other health hazards
  • Baseballs, footballs, and/or softballs
  • Hanging on basketball goals and rims
  • Personal belongings, backpacks, and/or bags unsecured in activity areas
  • The use of radio/portable stereos or amplified sound without prior approval with the exception of the multi-purpose rooms
  • Strollers on all gym court surfaces, MAC, racquetball and squash courts, 2nd floor including track, and multi-purpose rooms
  • All members and guests must be wearing appropriate attire to utilize space as listed below. Appropriate attire requirements for the aquatic facilities can be found in the Aquatic Facility Policies.
  • Footwear
    • Covered toe and closed-heel, non-marking, rubber-soled shoes are required in activity areas.
    • High-heels, cleats, spikes, boots, and sandals in activity areas are not permitted.
  • Shirts
    • Upper body clothing should fully cover the chest and torso. No open holes on the sides.
    • Cropped tanks, halter-tops, muscle tanks, and sports bras (only) are not permitted.
    • Clothing that exposes skin below the pec line is not permitted.
  • Bottoms
    • Non-athletic type pants such as jeans, khakis, etc. with rivets or zippers are not permitted in the weight room area.
    • Shorts must cover the buttocks and groin when exercising or moving.
  • Jewelry
    • Jewelry that presents a hazard to the user or to the facility equipment may not be worn.
  • Water in a re-sealable plastic container is the only food/beverage allowed in the facility past the access point. Glass bottles and breakable containers are not permitted anywhere within the facility.
  • The Campus Recreation and Wellness Center is substance-free. Alcoholic beverages, illegal drugs, steroids, and tobacco products, including e-cigarettes, are not permitted in the facility.
  • Personal belongings are not permitted in activity spaces.
  • Pursuant to Section 30.06, Penal Code (Trespass by License Holder with a Concealed Handgun), a person licensed under Subchapter H, Chapter 411, Government Code (Handgun Licensing Law), may not enter this property with a concealed handgun.

Locker Use Policy

  • The CRWC is not responsible for lost, stolen, damaged, or unattended belongings.
  • Campus Recreation staff may not hold personal items for patrons.
  • Leaving personal belongings in activity areas is prohibited.
  • Day use lockers are available at no charge in activity areas throughout the facility.
    • Combinations are set by individual participants each time a locker is used.
    • In the event that a patron forgets the locations/combination of their locker, they will be given a maximum of three attempts to locate their items.
    • If the items still are not found after three attempts, the patron may return at the close of the facility to claim their items.
  • Personal lockers are available for rent on a semester basis in each locker room. More information regarding locker rental can be found with Member Services policies.

Lost & Found

  • Any found items should be turned in to the Member Services Desk where the items will be logged as either valuable or non-valuable. Examples of valuable items include cell phones, wallets, tablets, or laptops. Campus Recreation staff will not search in personal belongings to determine if valuable items are inside.
  • All found items will be logged and kept for three days. Valuable items will be transferred to the University of Houston Police Department.
  • Campus Recreation will only log and keep dry, non-perishable items. Campus Recreation will not contact participants regarding lost items.
  • To retrieve a lost item, a patron will need to see the Member Services Attendant.
  • To report a lost or stolen item, please request to speak with the Building Supervisor to file an incident report.

Transgender Policy

University of Houston students, faculty/staff and spouse/partners of students, faculty/staff shall be permitted to participate in Departmental programs, activities, and services (to include Intramural Sports, Sport Clubs, Aquatics, Outdoor Adventure, and Fitness) in accordance with the person’s gender self-identification or expression. Sport Club participants will be reviewed on a case by case basis based on the applicable National Governing Body’s policies and procedures. The UH Campus Recreation and Wellness Center will ensure that every student, faculty, staff, and guest have access to a locker room and bathroom facilities in a safe, comfortable, and convenient environment. Transgender individuals shall not be forced to use the locker room corresponding to their gender assigned at birth. Such accommodations could include but are not limited to a private area in the locker room or use of the family changing room.

Photography and Videography Policy

The Department of Campus Recreation has implemented the following photo and video policies to protect the rights and privacy of our patrons.


  • Taking photos or videos of identifiable individuals without their consent is prohibited, must be deleted and is cause for immediate removal from the Campus Recreation and Wellness Center, its outdoor spaces (Gertner and CRWC Fields and tennis courts) and could result in possible suspension from the facilities.
  • Photography and videography are permitted in Campus Recreation and Wellness Center and its outdoor spaces for personal use, with the exception in the Aquatic facilities*, restrooms, and locker room spaces. All photography and videography are strictly prohibited in these spaces.
  • Personal use is defined as media of yourself, friends, or family obtained informally for personal/private use.
  • The personal privacy of participants must be respected. You must have the explicit permission of every person who may be identified in any photo or video. Photography/videography of minors (individuals under the age of 18) requires the permission of a parent or guardian. Participants have the right to decline.

*Exceptions are made during special events, however, request approval must be obtained at least 72 hours before the anticipated time you wish to photo/video.


  • Campus Recreation supports and recognizes the need for students who require taking photos/video as part of their academic coursework.
  • Academic use is defined as media obtained/reproduced for academic purposes including class projects.
  • Students wishing to take photos or video in Campus Recreation and Wellness and/outdoor spaces for academic use must have approval in advance. To request approval, complete the Photography/Video Request Form at least 72-hours before the anticipated time you wish to shoot photo/video. Requests are reviewed on a case-by-case basis and are not guaranteed approval.
  • Students taking photo or video for academic use must obtain explicit permission of every person who may be identified in any photo or video.
  • Students are not permitted to take photos in the aquatic facilities or group fitness classes for personal or academic use. Exceptions may be made for fitness special events.
  • Students must follow the terms set forth by University Communications in the Student Film Agreement.


  • If you are a student reporter for a publication, such as UH Multimedia or Center for Student Media, please contact Campus Recreation Marketing and Communications, at or 713-743-9501 to arrange photography/videography of indoor spaces and any requested interviews.
  • To request approval, complete the Photography/Video Request Form at least 72-hours before the anticipated time you wish to shoot photo/video.


  • Photography and videography are permitted only of facility amenities. No patrons may be in the shots.
  • Group photography is only permitted outside of the facility and away from building entrances.


  • Campus Recreation accommodates reasonable requests for journalistic, news-related, and non-commercial shooting by members of the media. To request approval, complete the Photography/Video Request Form at least 72-hours before the anticipated time you wish to shoot photo/video.
  • Athletics media requests, including any requests to photograph/video, student-athletes in the Campus Recreation facilities, should be directed to Athletic Communications. Campus Recreation will need to be informed 72-hours prior by contacting the Assistant Director of Marketing at


  • UH restricts the use of its land or buildings for commercial filming. Non-news and commercial film shoot requests must be submitted to the Office of Media Relations. Express permission, a Facility License Agreement and proof of insurance are required. Requests will be considered on a limited, case-by-case basis.
  • Office of Media Relations will consider film and photography requests featuring the involvement of UH students, faculty or staff or the creation of television, documentary or educational programs with subject matter related to the University. Programs or proposals with no subject matter or relation to the University may not be approved.
  • Non-news and commercial requests must be made in writing at least 30-days prior to the proposed shooting.
  • If you wish to shoot photo/video in the Campus Recreation and Wellness Center or its outdoor spaces for commercial use, please refer to the reservation and rental policies and contact the Assistant Director, Operations at or 713-743-9500.

Open Recreation

  • The CRWC is available to be used by active members and approved guests, for drop-in and open recreation use on a first come, first serve basis.
  • Campus Recreation strives to ensure that no single activity, special event, and/or sport dominates the use of the CRWC.
  • Center Court & Main Gym Courts 1 & 2 are set-up for basketball during informal recreation time.
  • Main Gym Court 3 will alternate between badminton and volleyball. A schedule of informal recreation activities will be posted on Main Gym Court 3.
  • Volleyball can be set-up upon request on any court outside of the designated times set for volleyball as long as the court is available and no one else is using the court. Kicking other members off the court is prohibited.
  • The MAC is set-up for indoor soccer during informal recreation time.
  • The Multi-Purpose Rooms are available for informal recreation as long as there is no scheduled program or rental with the exception of Multi-Purpose Room 6.
  • The Racquetball, Wallyball, and Squash Courts are set-up to be used for those sports in which the area was designed. The courts are available for open recreation as long as there is no scheduled program or rental.

Exclusive Use

  • Individuals using the CRWC for organized or structured activities without a reservation is considered to be in violation of the informal/open recreation policy and therefore deemed to be using the facility in an exclusive use capacity.
  • Exclusive use is only permitted with the advanced rental or reservation of facility space.
  • Examples of prohibited activity include, but are not limited to:
    • Organized practices or activities
    • Personal training
    • Private instruction
    • Services for which compensation is rendered
    • Sales
    • Solicitation


  • The CRWC is available for facility tours.
  • A tour request must be submitted at least 3 business days in advance for groups of 25 or more.
  • Large groups will be divided into groups of 20-25 persons maximum. Not all groups may be given a tour at the same time.
  • Individuals or groups of less than 25 can do a self-guided tour of the facility by signing the visitor log at the Welcome Desk. A reservation of at least 3 days in advance is required for a guided tour.
  • Tour requests are made by completing the online form.
  • Tours are not final until a confirmation email is sent.

Equipment Check-Out

  • Members can check-out equipment from the Welcome Desk with a valid ID or registered handprint.
  • Members must see a Welcome Desk Attendant to return all equipment, including work-out towels, before the end of the day.
  • Participants will be charged for lost, damaged, or unreturned equipment, including towels.

Free Weight Area Regulations

  • The following is strictly prohibited:
    • Chalk
    • Jump ropes
    • Dropping free weights and bars to the floor
    • Hitting weight plates or dumbbells together
    • Use of free-weights on the track, near the cardio equipment, and in the multi-purpose rooms
    • Propping weights up against the mirrors
    • Unloading a barbell via “dumping” which is lifting the unweighted side of the bar up to allow the weight plates to fall to the floor
    • Performing any T-bar exercises without using proper machine or accessories.
  • During peak usage times, Campus Recreation staff reserve the right to ask participants to move or refrain from using small apparatus equipment for safety reasons.
  • Allow others to use weights, benches, and equipment in between sets.
  • The use of collars is required with the use of all Olympic bars.
  • The use of a weight belt and spotter for heavy lifting is recommended.
    • The use of a spotter is recommended for all overhead lifts using free weights.
    • Fitness Attendants are available to assist participants needing a spotter.
  • Equipment must be utilized in the manner for which it was intended.
    • Standing on benches or equipment frames are not allowed.
  • All equipment must remain in its designated area and be returned to its proper location after use.
    • Re-rack dumbbells and plates after use.
  • Patrons must use designated cleaning products to clean the equipment after each use.
  • Members and guests must be 16 years or older to be in the Fitness Zone.

Cardiovascular Area Regulations

  • During peak hours, please limit the use of cardiovascular equipment to 30 minutes.
  • Moving equipment for any reason is prohibited.
  • The use of free-weights on the track and near the cardio equipment is prohibited.
  • Patrons must use designated cleaning products to clean the equipment after each use.
  • Equipment must be utilized in the manner for which it was intended.
  • Members and guests must be 16 years or older to use the Cardiovascular Area.

Indoor Track Regulations

  • The following is strictly prohibited:
    • starting blocks and hurdles
    • spectating court activities
    • fitness or weight equipment
  • Stretching and mat-work are allowed in designated areas only.
  • Slower traffic should keep to the inside lanes; faster traffic should keep to the outside lanes
  • Sprint training may only be performed on the far, non-entry side of the track.
  • Traffic should proceed in the designated direction as indicated via an arrow by the Fitness Zone Desk.
  • Patrons should not walk or run more than two abreast.
  • Members and guests must be 16 years or older to use the Track.

Multi-Purpose Room Regulations

  • The following is strictly prohibited:
    • placing equipment against the mirrors
    • movement or use of the audio equipment, mixers, or fitness equipment located in the room
    • activities that can cause damage to the floors
    • tumbling and other gymnastic movements
    • pulling of the partitions
    • bare feet with the exception of a Campus Recreation Class or approved rental

Climbing Wall Regulations

  • The following is strictly prohibited:
    • Use of personal ropes or quickdraws
    • Use of headphones
    • Grabbing quickdraws
    • Climbing above the anchors
    • Attempting to “top-out”
    • Climbing under other climbers
    • Climbing too close to other climbers
    • Sitting on the ground or in a chair while belaying
  • All climbers must sign in at the Outdoor Adventure Climbing Wall prior to climbing.
  • Only Outdoor Adventure Staff and certified climbers wearing their UH climb tag can belay other climbers.
  • Personal equipment used by climbers must be inspected by the Outdoor Adventure Staff prior to climbing.
  • Only the Figure-8 Knot used to tie-in and a tubular belay device (ATC) attached with a locking carabiner is permitted at the climbing wall.
  • Patrons are required to use the posted commands for climbing communication.
  • No climber is to leave the ground without inspecting their belayer and being inspected by a certified climber or Outdoor Adventure Staff.
  • While bouldering, climbers’ heads may not rise higher than the pictographs located on the wall.
  • Any bouldering movements that would yield an awkward fall requires an active spotter and the use of a crash pad.
  • Belayers must stay active, attentive, and keep their climber in sight while belaying.
  • Lead belayers must not move farther than 5 feet from the base of the wall.
  • For your safety, patrons are asked to follow the direction of the climbing wall staff at all times.
  • Any actions that are perceived as dangerous or negligent when climbing or belaying could result in the suspension of privileges.

Aquatic Area Regulations

  • Please read and obey all posted signs
  • Use of this facility is at your own risk
  • Enter the water only when a Lifeguard is on duty
  • Prolonged underwater breath holding is prohibited
  • All patrons must shower with soap before entering the water and before returning to the water after using the restroom
  • Patrons who have had diarrhea within the past two weeks should not use the pool or spa
  • Persons with bandages, open wounds/blisters/sores/etc., or breaks of any type in the skin are prohibited from using the pool or spa
  • Proper swimming attire is required for use of this facility (See swim attire policy)
  • Infants and toddlers must wear leak-proof pants or swimming diapers
  • Deck-changing and diaper-changing are prohibited on the pool deck
  • Running, flips from the side of the pool deck, aggressive play, hanging/dunking on the basketball hoop, profanity or vulgar language, spitting, public displays of affection, and sitting or hanging on lane lines are not permitted in the Natatorium
  • An adult must accompany children under the age of 18 at all times
  • An adult must accompany children under the age of 6 in the water at all times. There is a limit of 3 children under the age of 6 per one adult
  • Only personal floatation devices with US Coast Guard approval will be allowed in the pool. Inflatable water wings, rafts, and inner tubes are not permitted
  • Children wearing personal floatation devices must be within arm’s length of an adult in the water at all times
  • Kickboards, pull buoys, and other swimming equipment are for lap swimmers and instructional purposes
  • Glass and breakable materials are not allowed
  • The Aquatic Staff has authority over all participants regarding policy enforcement; refusal to obey policies and guidelines could result in removal from the facility

Indoor Competition Pool Regulations

  • Diving from the side is permitted only in water greater than 9ft deep
  • Circle swim is always in effect
  • Only authorized personnel are permitted to walk on the bulkheads; use the starting blocks; and stand, sit, or place items on the Lifeguard stands
  • Food, gum, and drinks other than water are not permitted

Diving Board

  • The one-meter diving board and one-meter platform are the only ones accessible to patrons
  • Use of the three-meter diving boards and platform tower is strictly prohibited
  • Fulcrum wheel must remain in the forward position at all times
  • Only 1 person is permitted on the board/platform at a time
  • Diving is permitted off the front of the board/platform only
  • Divers are allowed only 1 bounce off the springboards
  • After diving, users must exit the dive well immediately and to the nearest exit
  • Participants must wait for the previous diver to move to the side of the pool before diving
  • Running, cartwheels, handstands, backward dives, and activities deemed hazardous by the Aquatic Staff are prohibited


  • Proper swim attire or athletic attire must be worn in the sauna; shoes are not permitted.
  • All individuals using the sauna must sit or lay on a towel
  • After exercising, individuals must cool down for a minimum of 15 minutes before entering the sauna
  • Exercise is prohibited in the sauna
  • All patrons must shower with soap before entering the spa or pool after using the sauna
  • Do not pour water on the coals
  • Children under the age of 18 are not allowed in the sauna
  • Prolonged exposure to high temperatures may result in nausea, dizziness, and fainting. Reasonable use time is 10 minutes and it is recommended not to exceed 20 minutes
  • Individuals with the following should not use the sauna: heart disease, diabetes, high/low blood pressure, circulatory/respiratory problems, seizures, epilepsy, or anyone taking prescription medication or under the influence of alcohol and/or illegal drugs
  • Pregnant women are not allowed to use the sauna
  • Exposure to high temperatures may damage some electronic items. Campus Recreation is not responsible for any loss or damage that may be caused.

Indoor/Outdoor Spa

  • Do not use the spa, if the water temperature is above 104 degrees Fahrenheit (40 degrees centigrade)
  • Prolonged exposure to high temperatures may result in nausea, dizziness, and fainting. Reasonable use time is 10 minutes and it is recommended not to exceed 20 minutes
  • Sleeping, exercising, submerging the head beneath the surface of the water in the spa is not permitted
  • Individuals with the following should not use the spa: heart disease, diabetes, high/low blood pressure, circulatory/respiratory problems, seizures, epilepsy, or anyone taking prescription medication or under the influence of alcohol and/or illegal drugs
  • Pregnant women are not allowed to use the spa
  • Children under the age of 12 are not permitted in the spa
  • Adolescents between the ages of 12 and 18 must be accompanied by an adult in the spa at all times

Outdoor Leisure Pool

  • Diving is not permitted
  • Food, gum, and drinks other than water are not permitted in the water. Items need to remain in the grass or picnic areas.

Water Slide

  • One rider at a time
  • Participants must be 48” (4 feet) tall to use the slide. Individuals who do not meet the height requirement must pass a swim test before using the slide
  • Parent or Guardian may take their child down the slide if that child is under 48” tall or unable to pass the swim test
  • Participants must go down feet first on their back or in a seated position
  • Exit the catch pool immediately after use
  • Running, standing, kneeling, rotating, tumbling, or stopping on the slide are not permitted
  • Lifejackets and personal floatation devices are not allowed on the slide
  • Proper swim attire is required; suits with metal or hard plastic parts are not allowed

Swim Attire Policy

The University of Houston aquatic facilities requires proper swim attire to be worn while utilizing the space. These include the Indoor Competition Pool, Indoor Spa, Outdoor Leisure Pool, and Outdoor Spa. Proper swim attire is defined as clothing that is designed for use in the water; specific item examples are listed below for reference. In addition, all swimwear must not indecently expose parts of the body, be transparent, or display obscene or offensive pictures and slogans. This list is not exhaustive, and management reserves the right to determine whether or not swimwear is appropriate.

Items made of a material that is designed for use in the water that is allowed:

  • Women’s one and two-piece bathing suits
  • Men’s Jammers or Speedo
  • Board Shorts (no grommets allowed)
  • Rash Guards
  • Religious swimwear (Ex. Burkini)

Items listed below are not allowed to be worn in the water at the aquatic facilities:

  • Bathing suits that do not have proper coverage (Ex. Thong and Cheeky bottoms)
  • Athletic shorts and pants (Ex. Running, Basketball, Volleyball, Yoga, etc.)
  • Undergarments (Ex. Sports Bras, Underwear, Compression Shorts, Boxers, Briefs, etc.)
  • Clothing with grommets (Ex. Denim, Khaki shorts or pants, etc.)
  • Cotton Shirts (Ex. T-Shirts, tank tops, etc.)