MS Teams Telephony Project
Overall Project Status: In Progress
Purpose
Currently, there are two Unified Communications (UC) solutions implemented at UH: Skype for Business (SFB) and MS Teams. The purpose of this project is to unify the UC solutions by migrating all Skype for Business (SFB) users to MS Teams. SFB is at the end of life and Microsoft will cease supporting it in 2024.
Scope of Work
The project will be executed in two phases:
- Phase 1 – the scope includes the migration of faculty, staff, student workers and departmental accounts from SFB to MS Teams Telephony.
- Phase 2 – the scope includes the migration of the common area phones from SFB to AudioCodes SIP.
Implementation Process
- Colleges/Divisions can request migrations any time. If you are ready to start the migration for your unit, please contact Rita Barrantes at rbarrantes@uh.edu.
- Migrations occur on a weekly basis on Thursday evenings.
Major Milestones
| Activity/Milestone | Target Date | Status | Deliverable/Comments | |
| 1 | Project Kickoff | Spring 2022 | Completed | Kickoff meeting with Catapult Systems, TSS, and ES |
| 2 | Phase 0 - Pilot Configuration, setup, testing and pilot migration | Spring 2022 | Completed | Migrated 120 users to MS Teams Telephony |
| 3 | Deadline to Request Phones or Accessories | Spring 2023 | Completed | UIT funding will expire on 2/1/2023. Please submit your orders by this date so we can order equipment and receive it on time for your college/division migration. |
| 4 | Phase 1 - Users and Departmental accounts | Spring 2023 | Completed | Target completion based on Colleges/Divisions migration schedules. All 5,500+ users to be migrated by 6/1/2023. |
| 5 | Phase 2 - Call Center Migration | Summer 2024 | In Progress | All current Call Centers migrated |
| 6 | Project Closing | December 2024 | Not Started | Finalize Project Documentation |