Working & Learning Off-Campus - University of Houston
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Do you need help learning remotely?

UIT has a limited number of laptops available for student checkout. If you do not have a computer to use, you may check one out for use at home.

Please take a moment to go log in to this survey and let us know if you need a laptop.

Faculty

If the University determines that classes will meet online rather than in person there are some easy steps to take some of the stress out of working and teaching from off campus. Bookmark the UIT GetHelp page for quick access to all the ways to reach IT Support.

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Students

UH and faculty want you to be successful and will provide all the support they can. Communication is the key to success when studying on your own. There is a community of support from your instructor, the academic support staff, advisors, and University Information Technology (UIT). If you do not have access to a computer, request to check out a laptop. Bookmark the UIT GetHelp page for quick access to all the ways to reach IT Support

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Staff

If the University determines that the campus is closed, and all University business will be conducted via Telecommuting. There are some easy steps to take some of the stress out of working from off campus. There is a community of support from your local IT support and University Information Technology (UIT). Bookmark the UIT GetHelp page for quick access to all the ways to reach IT Support.

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Support

Improving Your Off-Campus Internet Connection

There are steps you can take to improve your experience while working or learning at home. Learn more

Common Applications and Services

Tool Needs VPN? Notes
AccessUH No Log in to AccessUH with your CougarNet Credentials.
Blackboard No
Mediasite No
Microsoft 365
(Outlook, SharePoint, Excel, etc.)
No
Microsoft Teams No
Skype for Business No
Shared Drives Yes
Remote Access to On-campus Computers Yes

Software Download Site

The UIT Software Download page provides a variety of software at no charge to students, faculty and staff. Your CougarNet username and password must be entered to download software. You can also get to Software Downloads by logging into AccessUH.

 

Zoom

For help with Zoom contact UIT Support or email software@uh.edu

Zoom Tutorial Videos can be found in the Zoom Help Center. Additional videos can be found on Zoom's YouTube Channel.

 

VPN

Virtual Private Network is a system that protects data connections, allowing computers to securely connect to one another over a private local area network (LAN). Unauthorized users are denied access to VPN-secured messages (voice, video, or data) by the use of encryption and authentication, ensuring that only the sender and the intended recipient know what is being sent.

More information and how to download are located at: uh.edu/infotech/services/computing/networks/vpn

Contact Us

  Chat

Get Help Now

Hours: | See Hours
Monday: 8 am - 8 pm
Tuesday: 8 am - 8 pm
Wednesday: 8 am - 8 pm
Thursday: 8 am - 8 pm
Friday: 8 am - 8 pm
Saturday: Closed
Sunday: Closed
Holiday Hours Vary

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Hours: | See Hours
Monday: 8 am - 8 pm
Tuesday: 8 am - 8 pm
Wednesday: 8 am - 8 pm
Thursday: 8 am - 8 pm
Friday: 8 am - 8 pm
Saturday: 8 am - 8 pm
Sunday: 8 am - 8 pm
Holiday Hours Vary

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Hours: | See Hours
Monday: 8 am - 8 pm
Tuesday: 8 am - 8 pm
Wednesday: 8 am - 8 pm
Thursday: 8 am - 8 pm
Friday: 8 am - 8 pm
Saturday: 8 am - 8 pm
Sunday: 8 am - 8 pm
Holiday Hours Vary

  Email

Tech Support: uitsupport@uh.edu
Report Phishing: security@uh.edu