University Information Technology

THIS WEEK'S TOP ISSUES

• I am trying to reset my CougarNet account, but it is not accepting the answers to my security questions.
• How do I connect to the UHSecure Wi-Fi network?
• I don't see my courses in Blackboard
• I'm missing some icons in AccessUH
• Why have I have stopped receiving push notifications on Duo mobile app?

WEEKLY QUICK TIP

Improve Your Wi-Fi Experience

To optimize your Wi-Fi experience on campus, start by performing a Wi-Fi speed test at uh.edu/network-test. If your speeds are slower than 5 Mbps then you should consider trying some of the following steps to improve your Wi-Fi:

• Adjust your power and WiFi transmission settings
  Check the following settings to ensure your built-in Wi-Fi adapter is optimized
  
  • Disable Power Savings Mode
    
    • Some devices will slow or turn off Wi-Fi to conserve battery power. Maximize Wi-Fi performance by changing your power settings
  • Switch Wi-Fi channel to 5GHz
• Upgrade your Wi-Fi adapter
• Update your network drivers
• Ensure your device is up-to-date with the latest service packs and security updates

Learn more >>