Description of Service:

Administration of the University solution for web content management.

Business Owner:

UH Marketing

UIT Service Manager:

Robert Birkline

UHS Service?

No

How To Request:

uh.edu/infotech/services/web-services/cms/ or contact cms@uh.edu 

Minimum Service Level:

99.9%

Maintenance Windows:

Modern Campus: As set by the Vendor
Cascade CMS: Fridays, 5 a.m. - 8 a.m. CT, as needed (end user service interruption possible, but not typical)

Support (Tier 1):

Contact email: cms@uh.edu

Support (Tier 2):

Ryan Reynolds: 832-842-4783

Support (Tier 3):

Robert Birkline: 832-842-4693

Charges (if applicable):

Not Applicable