Associate Professor of Supply Chain Management, Department of Decision and Information Sciences, C.T. Bauer College of Business, Hobby School of Public Affairs, UH
Expertise: First responder mental health and wellness, service quality management, health care quality management, medical errors and patient safety
Elizabeth Anderson-Fletcher is Associate Professor of Supply Chain Management in the Department of Decision and Information Sciences in the C. T. Bauer College of Business at the University of Houston. She also serves in the Hobby School of Public Affairs through a joint faculty appointment.
Fletcher has taught courses in production and operations management, supply chain management, service operations management, and health care operations at both undergraduate and graduate levels, including Executive MBA and doctoral. She has been teaching in the Bauer Honors Program since 2013, and was recently inducted into the Honors College Society of Fellows.
She has published research on topics such as health care quality, medical errors, patient satisfaction, employee acceptance of quality improvement programs, and organizational culture. Current projects include studying mental wellness and suicide prevention in firefighters, with a particular focus on developing and implementing behavioral health and wellness initiatives. Fletcher also serves as a volunteer firefighter, safety officer, and chaplain with Cypress Creek Fire Department in Northwest Harris County, Texas.