What is UHSecure?
UHSecure is a campus-wide wireless network that allows you to securely browse the web from your computer or mobile device.
Do I need anything other than my wireless device to connect to UHSecure?
Yes, you need a CougarNet account. I have a CougarNet account, but I don't remember my password. What should I do?
There are three options for resetting a forgotten, unknown, or expired password. You will need your Cougar Card for each.
CougarNet passwords expire every 180 days. Not all wireless devices will prompt you to change your password when it expires. Use the information in the previous answer to reset your password
How do I connect my wireless device to the UHSecure wireless network?
Configure your wireless device using the automated configuration wizard. You only need to complete the configuration wizard once per device.
What if the wizard cannot configure my device to use the UHSecure network?
If you are still unable to access UHSecure, you can continue to use the UHWireless network. Please let us know by chat or call 713-743-1411 so we can look into resolving the problem. We are putting together a troubleshooting guide, so any information you can provide will help.
Are there any wireless devices that are known to have trouble connecting to UHSecure?
Yes, the following devices are not able to automatically configure UHSecure.
You may also attempt to manually configure your device if your operating system is listed on the manual configuration page.
Is there basic configuration information available that might help me configure my own device?
Yes, here is some basic configuration information:
Let us know by chat or call 713-743-1411 so we can look into resolving the problem. We are putting together a troubleshooting guide, so any information you can provide will help.