Housing Management System and Self-Services (StarRez)
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Description of Service: |
Administration of housing management system for current and future residents for managing housing applications, room assignments, and check-ins. |
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Business Owner: |
Don Yackley |
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UIT Service Manager: |
Tuong Ho |
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UHS Service? |
No |
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How To Request: |
Contact Kenny Mauk: kmauk@central.uh.edu;713-743-3243 |
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Minimum Service Level: |
Hosted |
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Maintenance Windows: |
As set by the Vendor |
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Support (Tier 1): |
Roy Ding: rding@Central.UH.EDU; 832-842-4794 |
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Support (Tier 2): |
Tuong Ho: tuong@uh.edu; 713-743-1439 |
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Support (Tier 3): |
1-877-859-6259, CSM: rwatson@starrez.com |
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Charges (if applicable): |
SLA through Business Unit |