Description of Service:

Enhancing and customizing the PeopleSoft system to streamline financial operations and improve overall efficiency.

Business Owner:

 Jordan Scorsone

UIT Service Manager:

 Muhammad Soonasra

UHS Service?

 Yes

How To Request:

Contact business owner

Minimum Service Level:

 99.9%

Maintenance Windows:

 Sundays, 6 a.m. - 2 p.m.

Support (Tier 1):

 Central Processing Unit SME or Finance Operations

Support (Tier 2):

 Muhammad Soonasra; msoonasr@central.uh.edu; 713-743-9245

Support (Tier 3):

 Vendor - Submit case with Oracle. https://support.oracle.com

Charges (if applicable):

 None