As the university shifts to providing online classes, we want to assure you that the Center for Students with DisABILITIES (CSD) is here to support you during this transition. As you know, this is an ever-evolving situation, and we recognize that the transition may not be easy, and solutions may not be perfect. But we are committed to working together with our students and faculty to best support their academic success and provide the academic accommodations required.

As a part of this, it is important for students and instructors to continue to communicate regarding accommodations in classes and testing. The CSD staff are available to consult with students and instructors.

Please remember to take care of yourself physically and emotionally, both in the next few weeks, and always. We look forward to seeing everyone back on campus soon.

Student FAQ’s

Accommodations may be requested for those individuals who, due to specific health related conditions, cannot safely wear a face covering.

Requests for an accommodation due a health-related condition for students are being processed by the Center for Students with DisABILITIES (CSD), and requests for employees are being processed by Equal Opportunity Services (EOS).

Face covering accommodations for eligible students and employees may include allowing for remote access, such as online learning for students, and the ability to work remotely for faculty/staff as appropriate, including adjustments to work schedules. Unpaid leave and academic leave terms may be used.

If a student or employee must come to campus, the individual may request the accommodation of an alternative face covering in required designated areas. Face coverings must cover the nose and mouth, and could include a face shield. If a face covering accommodation is approved for on campus use, an approved accommodation letter will be provided to the student by CSD and to the employee by EOS.

Process for Students

  • Students not currently registered with the Center for Students with DisABILITIES (CSD) requesting an accommodation for the University face covering requirement should submit a request using the “New to CSD” icon on our webpage at Students currently registered with the CSD should make this request using the “Renewal” icon on our webpage.
  • For additional information about this accommodation request process, please call (713) 743-5400 or email
  • Most exams will be administered through Blackboard. Please inform your professor if you would like to utilize the accommodation of extended time for exams and quizzes. Instructors should extended student testing time for online exams.
  • In order to comply with social distancing requirements, CSD will have reduced capacity for testing at the Center in the Fall 2020 semester. Therefore, we encourage online testing as a first option.
  • Students who require physical assistance or technology (i.e., reader, scribe, CCTV) for testing will be eligible to take their exams at CSD. If you fit this criteria, CSD will provide you with a “CSD COVID-19 Testing Form” per your request. Request for Individualized Testing Accommodation (RITA) forms will not be utilized during the Fall 2020 semester.
  • CSD is available for consultation to you and your instructors about any of your accommodations.

Faculty FAQ’s

We acknowledge the significant effort required to quickly adapt your courses to online instruction. We want to collaborate with you to ensure that access for students who have disabilities is maintained through this transition. Some students may encounter disability-related difficulties with online instruction and/or quizzes and exams.

Microsoft Stream, or a similar tool, is availableto caption your videos and audio presentations. Microsoft STREAM for Hosting Videos.

  • If you find that Stream, or a similar tool, is not captioning properly due to technical reasons, please reach out to for assistance.
  • If it is not captioning properly due to the complexity of the class vocabulary, please contact the Center for Students with DisABILITIES (CSD) Interpreting Services Coordinator at DHHCoogs@CENTRAL.UH.EDU

To better facilitate accessible online learning, Blackboard Ally has been enabled in all courses. Blackboard Ally helps instructors identify accessibility issues and fix them from within Blackboard.

  • To learn more about Ally, please visit the training materials provided by Blackboard. For tutorials on how to fix some of the most common accessibility issues, please refer to the Office of the Texas Governor’s ‘Creating Accessible Microsoft Office 2013-2016 Documents’ website. For additional help with creating accessible PDFs, use the search bar at
  • For all other accommodations support, please contact Crystle McDonald at the Center for Students with DisABILITIES (CSD) at 713-743-5460 or

If you find that this is not supporting your students who utilize accommodations, please contact CSD for support. CSD staff are available for consultation regarding student accommodations, best practices, and accessibility.

If you are experiencing issues related to online accessibility, you may ask questions and seek support by contacting