Cisco AnyConnect VPN 4.9 Update for Mac Coming 01/09/21
UIT Alert: Cisco AnyConnect VPN 4.9 Update for Mac Coming 01/09/21
Current Status
Update for Mac VPN Client
Affected Services
- VPN
Event Updates

Upcoming Change:
On 1/9/2021, University Information Technology Services and Support will be releasing an upgrade for the Cisco AnyConnect VPN client.
Issue:
The latest version of the Mac operating system (Big Sur) is not compatible with the current version of the Cisco AnyConnect VPN client supported by UIT. Even though Big Sur is not yet supported by IT Support Center, users have already upgraded to it or have purchased a new Mac that has Big Sur on it and those folks are currently having issues using VPN. In order to provide service for these new and upgraded Macs, UIT is upgrading the VPN client for Mac users.
Here’s what to expect:
When you launch your Cisco AnyConnect VPN client on your Mac after 1/9/2021, you will receive a notification that your Cisco AnyConnect Client is automatically being updated to the latest version. Allow the client to automatically update your software to the latest version, and then use as normal. No further action from you should be required after the upgrade has been completed.
If you are running the client on another computer that is not a Mac, the client will not be updated.
If you run into any difficulties or issues with the upgrade you may need to re-install the client, more information can be found at the link below:
https://uh.edu/infotech/services/computing/networks/vpn/installation-for-mac/
If you run into further difficulties, please contact Mark Norgan with IT Support Center at manorgan@central.uh.edu

Upcoming Change:
On 1/9/2021, University Information Technology Services and Support will be releasing an upgrade for the Cisco AnyConnect VPN client.
Issue:
The latest version of the Mac operating system (Big Sur) is not compatible with the current version of the Cisco AnyConnect VPN client supported by UIT. Even though Big Sur is not yet supported by IT Support Center, users have already upgraded to it or have purchased a new Mac that has Big Sur on it and those folks are currently having issues using VPN. In order to provide service for these new and upgraded Macs, UIT is upgrading the VPN client for Mac users.
Here’s what to expect:
When you launch your Cisco AnyConnect VPN client on your Mac after 1/9/2021, you will receive a notification that your Cisco AnyConnect Client is automatically being updated to the latest version. Allow the client to automatically update your software to the latest version, and then use as normal. No further action from you should be required after the upgrade has been completed.
If you are running the client on another computer that is not a Mac, the client will not be updated.
If you run into any difficulties or issues with the upgrade you may need to re-install the client, more information can be found at the link below:
https://uh.edu/infotech/services/computing/networks/vpn/installation-for-mac/
If you run into further difficulties, please contact Mark Norgan with IT Support Center at