Wi-Fi - University of Houston
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Wi-Fi (UHSecure, UHGuest, Eduroam)

Description of Service:

Administration, management, and support of campus Wi-Fi services. UHSecure (authenticated - faculty/staff/students), UHGuest (open - guests), Eduroam (authenticated - UHS, HigherEd participants).

Business Owner:

Administration (A&F); Don Yackley (SHRL); Eve Esch (DSA)

UIT Service Manager:

Brandon Stratton

UHS Service?

No

How To Request:

uh.edu/infotech/services/computing/networks/wireless

Minimum Service Level:

99.9%

Maintenance Windows:

Thursdays and Fridays, 4 a.m. -7 a.m.

Support (Tier 1):

713-743-1411

Support (Tier 2):

UIT Network Services: wireless@uh.edu

Support (Tier 3):

Brandon Stratton

Charges (if applicable):

uh.edu/infotech/_documents/fy2022-nsc-product-guide-revised.pdf