Student IS (Enrollment)
Description of Service: |
Administration of enterprise student systems: recruiting, admissions, registration, and records, financial aid, room scheduling, academic advising degree audit, ISS SEVIS, LCC, CSD, TAP advisors, and external integrations. UH only: Data analytics and financial aid award analysis. |
Business Owner: |
Katina McGhee |
UIT Service Manager: |
Khalid Bhatti |
UHS Service? |
Yes |
How To Request: |
Contact business owner |
Minimum Service Level: |
99.9% availability; 24x7 except during scheduled maintenance windows. |
Maintenance Windows: |
Maintenance: Sundays 6 a.m. - 2 p.m. with possible extension to 6 p.m. Major upgrades may begin on Saturday to assure Monday morning availability. |
Support (Tier 1): |
Institution Helpdesk: |
Support (Tier 2): |
Campus solutions Services: 713-743-8793 |
Support (Tier 3): |
Student Records Technical Team Manager, Khalid Bhatti; kbhatti@uh.edu |
Charges (if applicable): |
None |