Description of Service:

Administration of centralized printing solution and support of print kiosks in computing labs and high-density areas.

Business Owner:

Administration (A&F)

UIT Service Manager:

Andy Moon

UHS Service?

No

How To Request:

uh.edu/infotech/services/facilities-equipment/printer-kiosk

Minimum Service Level:

99.9%

Maintenance Windows:

UniPrint servers: Sundays, 12:01 a.m. - 5 a.m.
UniPrint app: in-between semesters

Support (Tier 1):

Tom Carroll: tacarroll@uh.edu; 713-743-1575

Support (Tier 2):

Andy Moon

Support (Tier 3):

Vendor: TRACSystems

Charges (if applicable):

Set by vendor