Point-of-Sales Systems - University of Houston
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Point-of-Sales Systems (TouchNet)

Description of Service:

Administration of PoS systems for processing of payments, installed in multiple campus stores and locations.

Business Owner:

Emily Messa

UIT Service Manager:

Tuong Ho

UHS Service?

No

How To Request:

Contact Rosie Ashley: rgashley@central.uh.edu; 832-842-5554

Minimum Service Level:

99.9%

Maintenance Windows:

Fridays, 2 a.m.-6 a.m.

Support (Tier 1):

pos@uh.edu

Support (Tier 2):

Tuong Ho; tuong@uh.edu; 713-743-1439

Support (Tier 3):

1-888-621-4451; customercare@touchnet.com

Charges (if applicable):

None