Description of Service:

Administration of Hyperion and Data Warehouse business intelligence technologies to facilitate UHS/UH financial management reporting and data analytics.

Business Owner:

Barbara Duarte/Budget Office

UIT Service Manager:

Robert Li

UHS Service?

Yes

How To Request:

Contact Budget Office

Minimum Service Level:

24/7

Maintenance Windows:

Sundays, 6 a.m. – 2 p.m.

Support (Tier 1):

Robert Li: qli13@uh.edu; 832-842-4804

Support (Tier 2):

UIT Data Warehouse: dw-support@uh.edu

Support (Tier 3):

None

Charges (if applicable):

None