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Financial Aid Advising Team

Financial Aid Advisors are available via email, by phone (713-743-1010, option 5) and by virtual drop in advising (via the Navigate app) to help you with questions about your financial aid process. Students may also request assistance from any advisor by clicking on the Advisor's name below to send an email.

Virtual Advising 

Students with CougarNet accounts may queue online for a drop-in advising session during specific hours.

Virtual Drop-In Advising Hours

Monday/Friday |  10  a.m. -  12  p.m.

Tuesday/Wednesday/Thursday | 2 - 4 p.m.

For drop-in advising, click on the blue button (Drop-In Online) during advising hours to join our queue. When a financial aid advisor is ready to assist you, you will receive an email with a link to join the meeting via Microsoft Teams. If you do not see the blue button to join the queue, we are at our capacity for drop-in appointments. You may wait until the queue allows for additional appointments or check back later.

Here is the list of our Financial Aid Advising Team:

Gwendolyn Richmond Satisfactory Academic Progress (SAP) Appeals
Norine Mattox
Emma Perez Cabrera
Scott Parker   All Optometry and Pharmacy Students
Emelia Alvear All Law Students
Karina Galvan All MBA Students
Ivy Wilcox   All College of Medicine Students
Olutola Olushola   All Athletes  

Representatives are also available to assist you on the phones Monday through Thursday from 8 a.m. - 5 p.m., and Friday from 9 a.m. - 5 p.m. Please feel free to call a financial aid representative at 713-743-1010, option 5.