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Contact the Student Business Services Team

Virtual Advising is now available

The Office of Student Business Services staff are available via email, by phone (713-743-1010, option #6), and by virtual appointments (schedule via the Navigate app) to help you with questions about your academic record. Students may request assistance from a Specialists by selecting the associate's email address to send an email. If you do not have a Cougarnet account, you can call us to make an appointment.

Here's a list of our Specialists and their service areas.


Fixed Tuition Opt-Out
Brandon Dacus
Hazelwood
Zachary Faires
Collections, Perkins and Bankruptcy
Kevin Burns
Third Party Contracts
Melissa Villarreal
Tuition Rebates and VA payments
Andre Ward

Representatives are also available to assist you on the phones Monday through Friday from 9 a.m. – 5 p.m. Please feel free to call a customer services representative at (713) 743-1010, option 6.