Your Student Success Advocates!
IMPORTANT UPDATES
Even in this period of transition, you can get same-day assistance from our office by contacting us Monday through Friday, 8:00 AM - 5:00 PM. By phone: (832) 842-6183 or by email DOS@uh.edu.
Specific staff member's email addresses are on our staff contact page.
In order for us to offer you the quickest and most-accurate assistance, please include your PSID # in all correspondence with our office.
In this time of uncertainty surrounding COVID-19, we know students are facing unique challenges related to finances, accessibility, food insecurity, among many other things. The University of Houston remains committed to helping students find solutions whenever we can.
Emergency resources available to enrolled students:
EMERGENCY LOANS - we are able to provide current-term enrolled students with some financial relief due to an unforeseen situation related to your academic succes. As this process has moved online, please be sure to read the instructions carefully to speed up the processing of your loan request. Students who ARE ENROLLED in Summer 2020 session should complete the form (SUMMER 2020). Unpaid balances on student accounts may prohibit your ability to register for classes and/or may subject you from being dropped from classes for non-payment.
COUGAR EMERGENCY FUND - established through the generous gifts of alumni and friends of the University of Houston, these grants can be used to assist students facing personal or family emergencies. The fund may assist students dealing with a variety of financial issues including costs related to lost wages (i.e., past due utilities, unpaid rent, childcare), emergency housing, connection of utilities, medical expenses, food, technology support (i.e., internet costs, increased data, software) or other expenditures that would otherwise prevent them from continuing enrollment at UH. The Cougar Emergency Fund may not be used for optional expenses.
COMPUTER LOANER PROGRAM - If you have not been able to access your course materials because you do not have a computer to use while you are learning remotely, there are a limited number of computers available to check out to complete coursework for the duration of the spring semester. The University began reaching out to students last week who have not accessed course materials, starting with seniors. Students who need access to a loaner or who need other assistance with technological needs related to their classes may contact the UH IT Help Desk at 713.743.1411 (call or text), or email support@uh.edu.
ADDITIONAL CAMPUS AID RESOURCES - please be sure to check out the culled list of support services and resources related to various categories of need. There are resources related to food, transportation, safety, housing, among many other areas.
STUDENT CONDUCT - students who have been referred to our office for an alleged violation of the Student Code of Conduct should be sure to check their email for important notifications. Disciplinary conferences will be held via video meeting, using the Zoom platform. Instructions for accessing that meeting space will be emailed to you directly.
Finally, please be sure to check out our Social Media Platforms as we will be sharing important information as it becomes available. We will also be looking to connect with you and check-in with you to ensure you are maximising your academic success. As students prepare to transition to an online learning environment, it is important that they exercise patience and grace with their fellow students and instructors as everyone begins to learn this new space.
Students who live on campus - questions related to move-in and more can be accessed on the Student Housing & Residential Life FAQ page.
The ability for a student to succeed at the University of Houston relies on many facets of a student’s life working in tandem with each other. The academic rigors of higher education, coupled with the aspects of co-curricular involvement and the multitude of other obligations, provides for a plethora of challenges and demands for each student. The Dean of Students office aims to help students chart a path toward success, overcoming barriers as they arise and ensuring that the proper support services are being utilized as needed. Capitalizing on our years of experience, collaborative campus relationships and command of the student experience, the Dean of Students staff truly are your student success advocates!
Popular Resources
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Report an Incident
submissions using this form may not be reviewed outside of normal business hours.
If there is an immediate risk to health or safety, please contact the University of Houston Police Department at
713-743-3333. -
Get Help!
When a student encounters a barrier to their success, it is important to know who to turn to; who can help. Student Advocacy is dedicated to helping students find answers and resolutions to their problems.
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Student Handbook
While containing important information about the university, the Handbook is not comprehensive in its listings. Instead, vital information is presented, and when necessary, the Handbook will refer to other publications that provide more detailed information.
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Parent Guidebook
This document serves as your guide to the University of Houston. It contains contact information for several key colleges and departments on campus, descriptions of university services and student opportunities, and advice for the family transition.
Primary Services
Student Advocacy
When a student encounters a barrier to their success, it is important to know who to turn to; who can help. Student Advocacy is dedicated to helping students find answers and resolutions to their problems.
Behavior and Conduct
Our office works to maintain a civil and orderly academic environment on campus by administering the University of Houston Student Code of Conduct.
Student Outreach and Support (SOS)
Student Outreach and Support (SOS) provides referred students experiencing complex personal difficulty with a connection to care and support to help them on their path to success and college completion.
Commuter Student Services
Commuter Student Services’ mission is to provide support services and effective communication to help facilitate commuter students’ success and connection to the UH community.
Parent & Family Programs
As parents and family members, you are officially part of the University of Houston family. We recognize the critical role parents can play in their student’s educational experience.
Campus Programs for Minors
All individuals working within certain limited campus programs who will have contact with minors are required to complete the Child Protection Training.
ADDITIONAL RESOURCES
Consumer Information
The University has compiled information on a variety of subjects, such as, financial assistance, institutional information, health and safety, graduation and retention rates, athletics, educational loans, and student complaints, which may be helpful to students and families.
Non-Discrimination Statement
The policy of the University of Houston (UH) is to ensure equal opportunity in all its educational programs and activities, and all terms and conditions of employment without regard to age, race, color, disability, religion, national origin, veteran's status, genetic information, or sex (including pregnancy), except where such a distinction is required by law. Additionally, UH prohibits discrimination in all aspects of employment and educational programs on the basis of sexual orientation, gender identity, or gender expression. Employees, students, and visitors to campus with questions and/or complaints regarding discrimination, or sexual misconduct (such as sexual violence) under Title IX may contact Toni Sanchez Benoit, Title IX Coordinator and Interim Assistant VC/VP for Equal Opportunity Services (EOS) or the U.S. Department of Education’s Office for Civil Rights. Toni Sanchez Benoit serves as the Title IX Coordinator as well as the ADA and Section 504 Coordinator for UH and can be contacted at: 4367 Wheeler St; Houston, TX 77204; eos@uh.edu; 713.743.8835.