WELCOME

emily messa

Emily A. Messa, Ph.D., C.A.S.P.

Associate Vice Chancellor & Associate Vice Pres. Administration

The Office of Administration is committed to the S.P.I.R.I.T. of Service Excellence for UH Students, Faculty, and Staff within an exemplary portfolio of on-campus services ranging across Copy & Print Services, Cougar Card Services, Cullen Performance Hall, Parking and Transportation Services, third-party dining and vending, and bookstore operations among the program areas of Auxiliary, Parking and Transportation Services, and University Services, as well as system-wide leadership of Public Art of the University of Houston System. In all that we do, we are committed to supporting student success and access.

Supported by a dedicated team of more than 100 full-time and student employees and 700-plus contractors, the Office of Administration provides a foundational infrastructure of services for the campus community and also cultivates ongoing growth and proactive master planning of fundamental UH initiatives in collaboration with campus community partners in support of the UH Mission and transformation as an innovative pacesetter for future success.

For all the news and highlights from across the Division of A&F, check out the latest issue of the A&F S.P.I.R.I.T. Newsletter which is sent to all Division Staff.

2020 Annual Highlights

With a steadfast commitment to the A&F S.P.I.R.I.T. of “Customer Service Excellence,” the Office of Administration includes an exemplary portfolio of on-campus services ranging across third-party dining, parking, shuttle and bookstore operations, among the program areas of Auxiliary Services, and University Services, comprised of Cougar Card, the Office of Sustainability, Cullen Performance Hall, and Copy, Print and Delivery Services.

News

CougarQ Departmental Appointment Portal
So much to do and not enough time to stand in line!? Don’t worry, you can get in line remotely! We will text you when you’ve reached the front of the line. Join the virtual line or schedule an appointment by visiting CougarQ in AccessUH. Guests without AccessUH credentials can join the line or schedule an appointment by clicking here. This service is available for the following services:

Cougar Card
Cashier’s Office
Delivery Services
Parking and Transportation Services
Pay With Your Digital Cougar Card
Exciting News from Cougar Card! You can now pay for your meals at Cougar Woods with your digital Cougar Card. It’s easy. Open your digital cougar card in the UH Go app. Use the QR code for meal swipe, Cougar Cash and ShastaBucks transactions!
Sign up for text updates from Parking
You can sign up for text messege alerts from Parking and Transportation by Texting COOGPARK to 55744
Parking and Transportation Virtual Town Hall
If you missed the spring town hall meetings you can catchup by clicking your link below. Parking and Transportation will be answering questions as well as discussing numerous positive changes regarding campus parking that will be in effect for the start of the fall 2021 semester.

Recorded Meeting for Faculty and Staff

Recorded Meeting for Students
Textbook Adoption Extended
If you need assistance in researching options for your upcoming courses, we are happy to help!
Submitting adoption information on time contributes to course material affordability for our students. The earlier adoptions are received, the more time we have to source used and rental inventory. Meaning significant savings for your students. Remember, on-time submissions are important!
Cougar Card Available Now in the UH Go App
Use your cougar card on the UH Go App for remote exams, on and off campus perks, plus much more!
New self serve 24 hour market!
Dining has heard you and now we have a convenient 24 hour self serve market.

Awards and Recognitions

Highlights

Be Inspired, Be Engaged: UH Diversity, Equity and Inclusion (DEI)
The Racial Equity and Social Justice Committee Progress Report highlights the diversity, equity and inclusion webpage featuring "We Marched On" social conversation with Alexis Cheatum, Olivia Lam, Dr. Emily Messa, and moderated by Dr. Donnell Young.
Events at Cullen Performance Hall
We are excited to see you for our upcoming events! Come join us for a season of wonder!
What’s New in UH Dining

To explore our plan for keeping you safe, sign up for a meal and, visit us online for more information.
Be sure to follow @uhfoodie on social media!
Priority Parking Permits
Students keep the same parking pass. Priority renewal is for students who currently have a parking permit and want to keep the same permit for the coming year. It is not for students who want a different permit.
Campus Bookstore Hours
Please visit the Campus Store website for the latest hours of operation and to shop textbooks, merchandise, and apparel.
Free Bicycle Registration
The Campus requires all bicycles to be registered. Registration is free and only takes minutes to complete. A registration sticker will be provided and should be placed on the bicycle making it easier to identfy if lost or stolen. Log in to your myParking account through AccessUH to register.

2020 AT A GLANCE

hexagons

Spotlight

Creando Comunidad: Experiences of Latina Faculty and Staff Mentors at a Hispanic-Serving Institution
Executive Director Esmeralda Valdez, University Services, co-authored Creando Comunidad: Experiences of Latina Faculty and Staff Mentors at a Hispanic-Serving Institution, recently published in the National Association of Student Personnel Administrators (NASPA) Journal. The findings demonstrate the importance of mentoring programs at Hispanic-serving institutions, as well as how these programs for Latinx students can be designed in ways that benefit multiple stakeholders.
Rosie Ashley is accepted into the NACCU Standards and Guidelines course
Rosie Ashley, Program Director Auxiliary Services and Interim Director Cougar Card, has been accepted to the first NACCU Standards and Guidelines course. Developed by NACCU members and staff, the SAGs are a unique and valuable assessment tool for campus card programs interested in increasing credibility, and developing value promotion, baseline assessment, and evidence to demonstrate that the card system is mission-critical.
Cougar Cudos Winner – Allen DeForde
Allen Deforde received Cougar Cudos from UH Staff Council and was recognized for his hard