UIT Alert - Emergency Power Outage Quad Complex - University of Houston
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Emergency Power Outage Quad Complex

UIT Alert: Emergency Power Outage Quad Complex

Current Status

ResolvedResolved - Network service at Quad Complex unavailable.

Affected Services

  • OB
  • UH Wired network
  • UH Wireless network

Event Updates

DisruptedPower outage Quad Complex
November 4, 2017 , 5:25 PM

A campus power event affected network devices and security equipment at RLH Quad Complex. The following is a facilities outage notification communication: 

QUAD COMPLEX (555, 556, 557, 558 & 559)

OUTAGE PURPOSE: Quad complex is experiencing a complete power outage due to a major electrical interruption.  Arrangements are being made for a temporary power unit to be installed at the complex.

OUTAGE IMPACT: This outage will impact the Quad complex including residential Settegast and Taub Halls. There will be no electric service, steam or heat to the complex – water will not be affected. The outage duration is anticipated to last 24 hours.  Outage to begin Sunday, at 1pm, and end Monday, 1pm.  This may be subject to change; Facilities Communications will update as more information is available. 

Network and system monitoring indicates some of the complex may have network service. Settegast, Taub and Oberholtzer may have some network service. Currently Law Hall and Bates Hall are without any network services. UIT technical support will evaluate network and security services. Depending on power availability network equipment will be re-energized where possible. 

UnavailableUpdate - Network service at Quad Complex unavailable.
November 5, 2017 , 1:15 PM
At approximately 1:15 PM network service to RLH Quad Complex is completely down. All network and security equpment is offline. Network service is unavailable. Know additional communications regarding backup emergency power service have been received.  Network Operations technical support is currently evaluating services for UIT.
UnavailableUpdate #2 - Network service at Quad Complex unavailable.
November 6, 2017 , 6:39 AM

Yesterday afternoon, UIT technician reports that senior residents have been moved from the Quads Residence.

FIXIT staff reports the scheduled power outage at the Quads will end at at 1:00 PM today, Monday, November 6, 2017.

DisruptedUpdate #3 - Network service at Quad Complex unavailable.
November 6, 2017 , 2:38 PM
Power has been restored to some Quad buildings, however the distribution closet for the Quads is still without power. UIT is working to restore power to the network equipment necessary to restore service to Settegast and Taub Halls. There is no ETR.
ResolvedResolved - Network service at Quad Complex unavailable.
November 6, 2017 , 4:43 PM
Power has been restored to the distribution switch in Oberholtzer Hall, which has restored connectivity to Settegast and Taub Halls, resolving this incident.