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University Information Technology

UIT: Infotech

Service Disruption Impacting some UH call Centers

UIT Alert: Service Disruption Impacting some UH call Centers

Current Status

ResolvedUIT Alert -Service Disruption Impacting some UH call Centers

Affected Services

  • Call Center (Anywhere365)
  • Unified Communications (Skype for Business)
  • Network file space

Event Updates

ResolvedUIT Alert -Service Disruption Impacting some UH call Centers
July 19, 2024 , 7:03 AM

Service Disruption for AnyWhere365 and Cougernet File Shares have been resolved.

 

UnavailableUIT Alert -Service Disruption Impacting some UH call Centers
July 19, 2024 , 1:05 AM

Service Disruption for AnyWhere365 and Cougernet File Shares are unavailable due to an error on the system hardware. SME’s are working to restore services at this time. There is not ETR.

Service Disruption Impacting some UH call Centers.

 

The affected services are AnyWhere365, Cougernet File Shares, Department of Research, and Data Warehouse.