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University Information Technology

UIT: Infotech

UH Go Cougar Card Service Intermittent

UIT Alert: UH Go Cougar Card Service Intermittent

Current Status

ResolvedAlerts - UH Go Cougar Card Service Intermittent

Resolution Statement

Actions and Root Causes

Vendor resolved.

Affected Services

  • CougarCard

Event Updates

ResolvedAlerts - UH Go Cougar Card Service Intermittent
March 28, 2024 , 2:30 PM
Vendor resolved.
UnavailableAlerts - UH Go Cougar Card Service Intermittent
March 28, 2024 , 10:45 AM

Cougar Card vendor maintenance this morning has caused intermittent access to services affecting UH Go.  Vendor SME’s are working to resolve the issue. There is not current ETR.

UnavailableAlerts - UH Go Cougar Card Service Intermittent
March 28, 2024 , 9:58 AM

UH Go CougarCard/Digital Cougar Card is not consistently displaying in the app.  SME’s are working to resolve the issue.  There is no current estimated time for resolution.