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Facilities Customer Service online Request System is Unavailable

UIT Alert: Facilities Customer Service online Request System is Unavailable

Current Status

ResolvedFIX-IT online is Available

Affected Services

  • FAMIS

Event Updates

IssueFIX-IT online Unavailable
September 20, 2019 , 7:30 AM

Administrators are investigating the FAMIS application for issues.The application is unavailable using AccessUH (FIX-IT).

DisruptedFIX-IT online Unavailable
September 20, 2019 , 8:30 AM
Application and System Administrators are initiating processes to correct the issue with the facilities applicaton.
UnavailableUpdate 2: FIX-IT online Unavailable
September 20, 2019 , 9:30 AM
The campus facilities management application FAMIS accessed by using AccessUH (FIX-IT) is unavailable. Application administrators are contacting vendor support to assist with repairing the service. Currently there isn't an established time to completing this services repair.
UnavailableUpdate 3: FIX-IT online Unavailable
September 20, 2019 , 1:00 PM
Administrators continue to work along with vendor support to repair the campus facilities on-line self-service feature FIXIT. A message describing the alternate methods available for reporting issues to facilities will respond to customers attempting to access the self-service feature in AccessUH. No estimated time to repair has been determined.
ResolvedFIX-IT online is Available
September 20, 2019 , 2:00 PM
Administrators have corrected the issue and the facilities on-line self-service feature FIXIT in AccessUH is available.