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Child Care Center Network Offline

UIT Alert: Child Care Center Network Offline

Current Status

ResolvedResolved: Child Care Center Network

Affected Services

  • UH Wired network
  • UHSecure Wireless network
  • UH Wireless network
  • Link to external Internet

Event Updates

UnavailableChild Care Center Network is Offline
January 8, 2019 , 10:25 AM

Network equipment in the Child Care Center is offline. Network services are unavailable. Technical support is in route to the location to restore service.

UnavailableChild Care Center Network is Offline
January 8, 2019 , 11:15 AM
A fiber uplink established for the Child Care Center was damaged due to a construction project taking place on the TDECU Stadium grounds. Management and technical support is onsite appraising damage and planning for repair. An estimate of when service will be restored has not been established.
UnavailableUpdate 2: Child Care Center Network is Offline
January 8, 2019 , 12:15 PM
Fiber contractors are onsite to make repairs. No estimated time to repair is available.
UnavailableUpdate 3: Child Care Center Network is Offline
January 8, 2019 , 1:15 PM
Network engineers report damage is extensive and will take quite some time to repair. They are examining possible workarounds to restore service to the center.
UnavailableUpdate 4: Child Care Center Network is Offline
January 8, 2019 , 3:15 PM
University Enterprise and UiT network personnel are working through logistical problems in order to restore service to the Center. Child Care Center management has been kept informed of their progress.
UnavailableUpdate 5: Child Care Center Network is Offline
January 8, 2019 , 5:00 PM

University Enterprise and UIT network personnel have set up temporarily MiFi hotspot for Child Care Center.

UnavailableUpdate 6: Child Care Center Network
January 8, 2019 , 7:42 PM
Work continues.  No ETR
UnavailableUpdate 7: Child Care Center Network
January 9, 2019 , 12:00 AM
Work continues.  No ETR
UnavailableUpdate 8: Child Care Center Network
January 9, 2019 , 4:11 AM
Work continues. No ETR.
ResolvedResolved: Child Care Center Network
January 9, 2019 , 3:38 PM
At approximatly 3:38 pm, the damaged fiber was repaired, and services have been restored.