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POS system and Optometry Internet Outage

UIT Alert: POS system and Optometry Internet Outage

Current Status

ResolvedPOS and Optomertry School Networks Restored

Resolution Statement

Actions and Root Causes

No known cause. Administrators have been working with vendor support. 

Corrective and Preventative Measures

Planned upgrades and internal segments failover designs will be completed.

Affected Services

  • UH Wired network
  • UHSecure Wireless network
  • POS

Event Updates

UnavailablePOS System and Optometry School Network Outage
September 17, 2018 , 2:10 PM

Administrators from JD Armistead School of Optometry reported Internet services were down and Point of Sale systems administrators notified POS server connections at most campus retail establishments were unavailable.

ResolvedPOS and Optomertry School Networks Restored
September 17, 2018 , 2:45 PM
Network administrators discovered issues occurring within the campus firewall system. As soon as the investigation began services were restored.