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University Information Technology

UIT: Infotech

A network switch on the 2nd floor PGH is offline.

UIT Alert: A network switch on the 2nd floor PGH is offline.

Current Status

ResolvedUpdate2: The 2nd floor switch is online.

Resolution Statement

Actions and Root Causes

Technicians discovered bad fiber strands disrupted network connectivity.

Corrective and Preventative Measures

Correcting the fiber run restored service.

Affected Services

  • UH Wired network
  • UHSecure Wireless network
  • UH Wireless network

Event Updates

UnavailableA switch on the 2nd floor PGH is offline.
August 21, 2018 , 10:35 AM

An access switch on the second floor of PGH, affecting network service, is offline. Network operations has been notified to perform investigation and repair.

UnavailableUpdate: A switch on the 2nd floor PGH is offline.
August 21, 2018 , 12:25 PM
Technicians are troubleshooting the affected switch's fiber links. No estimated time to repair has been established.
ResolvedUpdate2: The 2nd floor switch is online.
August 21, 2018 , 12:55 PM
Technicians corrected network connectivity to the switch and service has been restored.