Philo TNT service disruption - University of Houston
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UIT: Infotech

Philo TNT service disruption

UIT Alert: Philo TNT service disruption

Current Status

ResolvedPhilo TNT service issue resolved

Affected Services

  • Philo

Event Updates

DisruptedPhilo TNT service disruption
September 2, 2017 , 2:05 PM

We have detected a problem with TNT. It is showing green and grey jagged lines over the picture and is unviewable.

Philo NOC has been contacted, the problem is upstream of Philo. Philo has notified Apogee.

The estimated time to repair is unknown.

DisruptedPhilo TNT service disruption update
September 4, 2017 , 9:00 AM
The TNT network is exhibiting the reported problem and updated information hasn't been provided as of this morning. Additional analysis finds the TNT network functions normally and is viewable. Philo customers tuned to TNT can wait approximately 30 seconds and the video issue clears.
ResolvedPhilo TNT service issue resolved
September 5, 2017 , 9:00 AM
The video image issue when accessing the TNT network program has abated. UiT has requested followup information regarding the cause and resolution.