Major Carriers Keeping Americans Connected
| Internet Service Provider (ISP) | Benefit | Applies To | Description |
|---|---|---|---|
| AT&T | Data Caps Suspended | Current Customers | Current customers with home WiFi and "Fixed Wireless Internet" can use unlimited data. |
| Access from AT&T Program Provided for Free | New Customers | New customers can get 60 days complimentary access. Generally, qualifying limited income households can access program at $10/month. Eligibility includes households participating in National School Lunch Program and Head Start. | |
| Comcast/Xfinity | Internet Essentials Program Provided for Free | New & Current Customers | New customers get 60 days complimentary access (normally $10/month for qualified low-income households). Internet speed upgrade for both new and existing customers. Information: Two Months' High Speed Internet for Free |
| Public Hotspots Provided for Free | General Public: Find a Hotspot | Where available, anyone can select "xfinitywifi" to get online after accepting the Terms and Conditions. | |
| Data Caps Suspended | Current Customers | Current customers with home WiFi and "Fixed Wireless Internet" can use unlimited data. | |
| Disconnects Suspended | Current Customers | Current customers must inform company that they are unable to pay their bill due to the pandemic. Company's team will work with customer to offer other payment options and other solutions. | |
| Late Fees Waived | Current Customers | ||
| Educational Content for Students / COVID-19 Information | Current Customers | X1 or Flex Voice Remote owners can access educational collections for all grade-level students with keyword "Education". Additionally, the keyword "Coronavirus" will access a collection of news and information on the pandemic. | |
| CenturyLink | Disconnects Suspended | Current Customers | Current customers must inform company that they are unable to pay their bill due to the pandemic. Company's team will work with customer to offer other payment options and other solutions. |
| Late Fees Waived | Current Customers | ||
| Data Caps Suspended | Current Customers | Current customers with home WiFi and "Fixed Wireless Internet" can use unlimited data. | |
| Midco | Disconnects Suspended | Current Customers | Current customers must inform company that they are unable to pay their bill due to the pandemic. Company's team will work with customer to offer other payment options and other solutions. |
| General Resource: Lifeline Program | New Customers | Lifeline is a federal program for internet access for low-income households. The cost is generally $15/month (including modem), but down to $5.70/month with subsidy credit. | |
| Spectrum | Internet & WiFi Free for Households with Students (Pre-K - College) | New Customers | Charter Supporting Schools & Communities Applies to new customers who have qualifying-age students needing remote education. Installation and pre-payment fees waived. Customer can't have subscribed to Spectrum within last 30 days to access this benefit. |
| Wireless Minneapolis/USI | City WiFi Provided for Free | Hotspot Map | Where available, access "City of Minneapolis Public WiFi" or "USI Wireless" on mobile. |