Wired Campus Network (access network)
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Description of Service: |
Management of the wired network infrastructure providing access network to the community. |
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Business Owner: |
Administration (A&F) |
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UIT Service Manager: |
James Schexneider |
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UHS Service? |
No |
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How To Request: |
To request new service or report an issue, please go to https://uofh.sharepoint.com/sites/UIT/support/networkrequests/portal/; select “Access Networks (Wired)” (Work Request Category) and the appropriate “Work Request Type”, and fill out a Work Order form. |
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Minimum Service Level: |
99.9% |
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Maintenance Windows: |
Thursdays and Fridays, 4 a.m. -7 a.m. |
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Support (Tier 1): |
713-743-1411 |
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Support (Tier 2): |
UIT Network Services: netinfra@uh.edu |
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Support (Tier 3): |
James Schexneider |
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Charges (if applicable): |
uh.edu/infotech/_documents/fy2022-nsc-product-guide-revised.pdf |