Description of Service:

Administration of the UHS/UH main website.

Business Owner:

UH Marketing

UIT Service Manager:

Robert Birkline

UHS Service?

Yes

How To Request:

Contact the CMS group cms@uh.edu

Minimum Service Level:

99.9%

Maintenance Windows:

Fridays, 5 a.m. -8 a.m. CT, as needed (end user service interruption possible, but not typical)

Support (Tier 1):

Contact email: cms@uh.edu and/or web@uh.edu

Support (Tier 2):

Ryan Reynolds: 832-842-4783

Support (Tier 3):

Robert Birkline: 832-842-4693

Charges (if applicable):

Not Applicable