Video Conferencing (MS Teams, Zoom)
Description of Service: |
Administration of classroom video conferencing to provide distance education through interactive video. |
Business Owner: |
Jeff Morgan |
UIT Service Manager: |
Leroy Mays |
UHS Service? |
Yes |
How To Request: |
|
Minimum Service Level: |
Monday-Thursday 7 a.m. - 8:30 p.m.; Friday 7 a.m. - 5 p.m.; First Call Response: 5 Minutes |
Maintenance Windows: |
As needed between 12 a.m. - 6 a.m. |
Support (Tier 1): |
713-743-1155; mdist@uh.edu |
Support (Tier 2): |
HelpDesk Staff: 713-743-1411 |
Support (Tier 3): |
Vendor |
Charges (if applicable): |
None |