Student IS (Financials) - University of Houston
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Student IS ( Student Financials)

Description of Service:

Administration of enterprise student systems: tuition and fee calculation, book loans, billing, accounts receivables, general ledger interface, and external integrations.

Business Owner:

Katina McGhee

UIT Service Manager:

Leo Moreno

UHS Service?


How To Request:

Contact business owner

Minimum Service Level:

99.9% availability; 24x7 except during scheduled maintenance windows.

Maintenance Windows:

Maintenance: Sundays, 6a.m. - 2p.m. with possible extension to 6 p.m.  Major upgrades may start on Saturday to assure production availability for Monday start of business.

Support (Tier 1):

UH: or (713) 743-1010 option 6                                            UHCL: or 281-283-2170                                                            UHD: or 713-221-8196                                                                  UHV: or 361-570-4833

Support (Tier 2):

Student Financial Technical Team Manager, Leo Moreno:

Support (Tier 3):

Submit case to Oracle support:

Charges (if applicable):