Description of Service:

Management and support of Click ICON system for Research Integrity and Oversight office (IRB, IACUC and COI).

Business Owner:

Laura Gutierrez

UIT Service Manager:

Muhammad Soonasra

UHS Service?

No

How To Request:

Please contact Division of Research

Minimum Service Level:

99.9%

Maintenance Windows:

Saturday 9 p.m. - Sunday 6 a.m.

Support (Tier 1):

DOR

Support (Tier 2):

Muhammad Soonasra: msoonasr@central.uh.edu; 713-743-9245

Support (Tier 3):

Vendor: Huron Consulting

Charges (if applicable):

SLA