IT Support/HelpDesk - University of Houston
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IT Support/HelpDesk

Description of Service:

Provision of help desk support of UIT services by telephone, chat, walk-ins, email, text, and FAQs.

Business Owner:

Administration (A&F)

UIT Service Manager:

Leroy Mays

UHS Service?


How To Request:

Minimum Service Level:

8 a.m. - 8 p.m. 7 days a week

Maintenance Windows:

Not Applicable

Support (Tier 1):

Help Desk: 713-743-1411

Support (Tier 2):

Team Leads:

Support (Tier 3):

Mark Norgan: 713-743-0789  & Kevin Vu: 713-743-1287

Charges (if applicable):

Not Applicable