Description of Service:

Management of file shares for multiple departmental units. Provides space and access to university files shares and CougarNet space for shared services to physically store your profile and files.

Business Owner:

Administration (A&F)

UIT Service Manager:

Shivi Pawa

UHS Service?

No

How To Request:

uh.edu/infotech/services/_infrastructure-uh-community/#fileshares

Minimum Service Level:

24/7/365 except backup window

Maintenance Windows:

Fridays, 5 a.m. - 8 a.m.

Support (Tier 1):

Michael Keo

Support (Tier 2):

Anshul Singla

Support (Tier 3):

None

Charges (if applicable):

Less than 1TB - None