Enterprise Process Document Imaging
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Description of Service: |
Administration of the enterprise document imaging solution for capturing and storing documents integrated with PeopleSoft ERP solutions. |
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Business Owner: |
Administration (A&F) |
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UIT Service Manager: |
Muhammad Soonasra |
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UHS Service? |
Yes |
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How To Request: |
Contact Muhammad Soonasra |
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Minimum Service Level: |
99.9% |
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Maintenance Windows: |
Sundays, 6 a.m. - 2 p.m. |
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Support (Tier 1): |
Finance Operations: Andrew Hoang |
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Support (Tier 2): |
UIT ES Tech Team: Khanh Nguyen |
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Support (Tier 3): |
Muhammad Soonasra |
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Charges (if applicable): |
None |