Description of Service:

Administration of the enterprise document imaging solution for capturing and storing documents integrated with PeopleSoft ERP solutions.

Business Owner:

Administration (A&F)

UIT Service Manager:

Muhammad Soonasra

UHS Service?

Yes

How To Request:

Contact Muhammad Soonasra

Minimum Service Level:

99.9%

Maintenance Windows:

Sundays, 6 a.m. - 2 p.m.

Support (Tier 1):

Finance Operations: Andrew Hoang

Support (Tier 2):

UIT ES Tech Team: Khanh Nguyen

Support (Tier 3):

Muhammad Soonasra

Charges (if applicable):

None