Backup Services (IBM Storage Defender)
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Description of Service: |
Provision of data backup services for University servers with mission critical data. |
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Business Owner: |
Administration (A&F) |
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UIT Service Manager: |
Reggie Beavers |
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UHS Service? |
No |
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How To Request: |
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Minimum Service Level: |
24/7/365 except Maintenance Window |
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Maintenance Windows: |
Fridays, 8:00 am -5:00 pm |
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Support (Tier 1): |
College Technology Manager |
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Support (Tier 2): |
UIT TSS Helpdesk |
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Support (Tier 3): |
Jerry Rashcke: jraschke@central.uh.edu |
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Charges (if applicable): |
SLA, Less than 1TB - None |