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Global Engagement Events

Handshake or Business Card?: Intercultural Business Etiquette and Protocol

Tuesday, October 3, 2023

3:00 pm -

Presenter: Jessica Ngo, Chief of Protocol, City of Houston

Enhance your cultural competence and global networking skills in this interactive session. Learn how to introduce yourself properly, navigate a formal banquet table setting, and other crucial skills for succeeding in a global business environment.

Jessica Ngo oversees diplomatic protocol and cross-cultural exchanges and advises on international policy issues, outbound trade development missions, and consular and diplomatic activities for the City of Houston. She is a certified intercultural etiquette and protocol trainer. Jessica has traveled to 30 countries and is fluent in English and Vietnamese.


Jessica Ngo
Hilton College, S104
Cathy Cheatham
Hilton College of Global Hospitality Leadership
Phone: 832-531-6302